Customer Care Consultant

2 weeks ago

Brisbane, Australia Integria Full time

**Vacancy No**

VN293

**Employment Type**

Fixed Term Contract

**Work Location Name**

Brisbane

**Job Details**

Integria Healthcare brings together the best names in natural medicine, including MediHerb, Eagle & Eagle Clinical, to deliver a total suite of superior, scientifically proven healthcare products. Integria is committed to our vision to inspire people to live better lives naturally, as well as growing our business with talented people who want to share this vision and love where they work.

**The Role**

We’re looking for a friendly and professional Customer Care Consultant to join our team on a **full-time six-month**contract. Based in our Eight Mile Plains head office and dedicated to servicing our practitioner customers, this role is responsible for responding to our customer needs in a consistent, professional and timely manner. This includes being proactive in your approach to seek out our customer needs and identify opportunities to add value, taking initiative to delight our customers and live our company value of seeing the world through our customers eyes.
- Experience in a call centre environment or administration role
- A passion for providing an exceptional customer experience
- The ability to adapt, prioritize and manage time effectively
- Demonstrated ability to problem solve to achieve a successful customer outcome
- Excellent communication skills with the ability to be resilient and perform effectively when faced with time pressures
- Computer savvy; preferably experienced in Microsoft Office. Experience with Microsoft Dynamics 365 desirable
- Experience in natural healthcare would be an advantage

**What we offer you**
- Working with established, trusted brands in a growing company
- Support for your health and wellbeing via our comprehensive 'MyWellbeing' program
- Access to learning and development opportunities
- Generous staff discounts on our product range
- Access to healthy snacks, free lunches and a day off every year to celebrate your birthday
- On site parking

**Applications Close Date**

07 Mar 2025

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