Customer Care Consultant

4 days ago

Brisbane, Queensland, Australia Blackwoods Full time $60,000 - $80,000 per year

YOUR OPPORTUNITY
We're on the lookout for a full-time
Customer Care Consultant
to join our friendly and dedicated
Trade Store
team in
Carole Park, QLD
In this pivotal role, you'll be the face of our trade store, supporting customers via phone, email, and in person. You'll also play a hands-on role in maintaining stock levels, keeping the store tidy and organised, and ensuring our shelves are always customer-ready.

You'll be joining a passionate, supportive team where you can grow your skills, enjoy your work, and make a meaningful impact on our customers.

What You'll Be Doing

  • Providing outstanding face-to-face service and handling customer enquiries
  • Sourcing parts and providing updates on backorders
  • Processing transactions (cash, card, and account)
  • Replenishing stock and conducting regular stocktakes
  • Maintaining and rotating showroom displays
  • Keeping work areas clean, organised, and efficient

What You'll Bring

  • Previous experience in customer service within a trade or retail environment
  • A current Forklift licence will be highly regarded
  • A strong customer-first mindset and excellent communication skills
  • Ability to multitask and thrive in a fast-paced setting
  • Self-motivation and a desire to grow within the company
  • Great organisational and time management skills

Why You'll Love Working With Us

  • Permanent salary and incentives
  • Team member discount card to use at Kmart, Bunnings, Target & Officeworks
  • Ongoing learning and development opportunities
  • Monday to Friday schedule — enjoy your weekends
  • Refer a Friend Program — earn up to $2,000 per referral
  • Option to purchase up to 4 weeks of additional annual leave
  • Regular team events, celebrations, birthdays, milestones and BBQs
  • Further Wesfarmers discounted offers from over 300 corporate partners
  • Generous Wesfarmers annual share plans
  • Attractive paid parental leave policy
  • Free onsite parking and more

NEXT STEPS
If you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates as we receive them.

As part of our recruitment process and commitment to safety, you will be required to undertake background checks (which will include a pre-employment medical assessment involving drug & alcohol testing).

Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.

OUR STORY
Blackwoods is Australia's leading supplier of industrial and safety supplies. For over 140 years, we have supported businesses big and small with our range of over 300,000 products from the world's best brands. From the Sydney Harbour Bridge to the railway and your local mechanic, we supply what our customers need when they need it, along with unparalleled expertise and service from our passionate team.

With a national footprint of over 50 branches and 6 Distribution Centres, our people are at the heart of everything we do. Being a part of the Wesfarmers group, also means that we have endless opportunities to make a difference, so join us, and let's help more people build a better Australia.

  • Customer Care Consultant

    1 week ago

    Brisbane, Queensland, Australia Randstad - Business Support Full time $60,000 - $80,000 per year

    We are partnering with our esteemed client in Geebung needing exceptional Customer Care Consultants to join their dynamic team. This role offers a fantastic opportunity for individuals passionate about delivering outstanding customer service. About Our Client:In a market often filled with mediocrity, our client stands out by prioritising exceptional...

  • ICU consultant for home care visits

    2 weeks ago

    Brisbane, Queensland, Australia Intensive Care At Home Pty Ltd Full time $120,000 - $200,000 per year

    ICU Consultant - Home Care VisitsLocation: Brisbane, AustraliaPosition Type: Part-Time/ContractAbout the ClientAn opportunity is available for an Intensive Care Consultant to provide home care visits for a young, long-term intensive care at home client in Brisbane. The client is a young woman who was diagnosed with a brainstem glioma at age 14. She later...

  • Car Care Consultant

    2 weeks ago

    Brisbane, Queensland, Australia Bartons Full time $60,000 - $80,000 per year

    Join One of Brisbane's Fastest Growing Automotive TeamsWith the arrival of two exciting new brands—MG and GWM—Bartons Wynnum is expanding its Aftermarket/Car Care team. As a result, an exciting opportunity has opened for a passionate Aftermarket Sales Consultant to join our growing Wynnum dealership.This is a full-time position with an immediate start...

  • Customer Assist Consultant

    3 days ago

    Brisbane, Queensland, Australia ANZ Full time $60,000 - $90,000 per year

    Job Title: Customer Assist Consultant - Suncorp BankReq ID: 104187Department: SB Specialist Customer CareDivision: Suncorp BankLocation: BrisbaneAbout UsAt Suncorp Bank you can build a career with exceptional growth potential, within a culture of purpose and belonging. As part of the ANZ Group, when you apply to join Suncorp Bank, you'll be directed to ANZ...

  • Customer Relations Consultant

    2 weeks ago

    Brisbane, Queensland, Australia Eagers Automotive Full time $60,000 - $80,000 per year

    Located in Bundamba, Ipswich, Boettcher Motors have a rare and exciting opportunity for an experienced Customer Relations Consultant to join the well-established Service team. As part of the team at the forefront of Customer Care, your vital role is to ensure our valued customers are receiving a first-class experience when they interact with our Service...

  • Customer Support Consultant

    18 hours ago

    Brisbane, Queensland, Australia RPMGlobal Holdings Limited Full time $90,000 - $120,000 per year

    About the RoleRPMGlobal is seeking a Customer Support Consultant to provide technical and functional support services for our data intelligence platform, MinVu. This is a permanent full-time role based in our Brisbane CBD headquarters.The Customer Support Consultant will be responsible for investigating and resolving issues for our MinVu product. MinVu is...

  • Customer Support Consultant

    1 week ago

    Brisbane, Queensland, Australia Public Trustee of Queensland Full time $60,000 - $80,000 per year

    About the roleJoin our Customer Support Team (CST) as a Customer Support Consultant (CSC) and play a pivotal role in empowering Queenslanders to navigate their financial affairs. As a CSC, you'll be the direct point of contact for our financial management customers and their support networks, providing vital support through inbound calls, preparing internal...

  • Customer Support Consultant

    4 weeks ago

    Brisbane, Queensland, Australia The Public Trustee of Queensland Full time

    Customer Support Consultant - Multiple Positions$76,217 - $84,571 per annum + 12.75% superJoin our Customer Support Team (CST) as a Customer Support Consultant (CSC) and play a pivotal role in empowering Queenslanders to navigate their financial affairs. As a CSC, you'll be the direct point of contact for our financial management customers and their support...

  • Customer Support Consultant

    4 weeks ago

    Brisbane, Queensland, Australia The Public Trustee of Queensland Full time

    Customer Support Consultant - Multiple Positions$76,217 - $84,571 per annum + 12.75% superJoin our Customer Support Team (CST) as a Customer Support Consultant (CSC) and play a pivotal role in empowering Queenslanders to navigate their financial affairs. As a CSC, you'll be the direct point of contact for our financial management customers and their support...

  • Sales Consultant

    2 weeks ago

    Brisbane, Queensland, Australia St Vincent's Care Services Full time $60,000 - $90,000 per year

    Are you a compassionate and confident sales professional looking to make a meaningful impact in the lives of older Australians? St Vincent's Care is seeking a dynamic Sales Consultant to join our national sales team, supporting both Residential Aged Care and Retirement Living services. Based at our Carseldine site, you'll play a key role in guiding...