Customer Care Consultant

7 days ago

Brisbane, Queensland, Australia Randstad - Business Support Full time $60,000 - $80,000 per year

We are partnering with our esteemed client in Geebung needing exceptional Customer Care Consultants to join their dynamic team. This role offers a fantastic opportunity for individuals passionate about delivering outstanding customer service.

About Our Client:

In a market often filled with mediocrity, our client stands out by prioritising exceptional customer experiences. Their innovative approach, combined with cutting-edge technology and a team of forward-thinking professionals, allows them to deliver exceptional results for their clients. As a global, diverse organisation, they value fresh ideas and create a collaborative environment where employees can truly thrive.

About the role

Key Responsibilities:

  • Answer or respond to customer enquiries with aim to resolve on first point of contact
  • Process service requests received via phone, web platform and email
  • Assist operations team with resolving any service delivery delays or issues
  • Maintain accuracy and confidentiality while handling critical and sensitive customer data
  • Participate in ongoing training to continuously enhance skills and knowledge

What Our Client Offers:

  • Full-time stable hours - Monday to Friday, 9:00 am to 5:00 pm
  • Comprehensive paid training to set you up for success
  • Opportunities to transition into a full-time role
  • Ongoing coaching and development to support your career growth
  • Dynamic, inclusive, diverse and supportive team environment

About you:

  • takes pride in delivering exceptional customer service
  • can effectively manage a variety of situations with a positive attitude
  • you are comfortable working with computer systems
  • have prior customer service experience
  • eager to learn and grow through feedback and development opportunities
  • experience in Salesforce or similar CRM preferred
  • must be comfortable in busy fast paced environment
  • must be available for to start within a weeks notice of interviewing for the role

Applicants must be at least 18 years old, an Australian Citizen, and successfully pass a police check, drug and alcohol test, and standard pre-employment checks.

This is a fantastic opportunity to be part of a global market leading company known for excellence and innovation, please click Apply

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

  • Customer Care Consultant

    4 days ago

    Brisbane, Queensland, Australia Blackwoods Full time $60,000 - $80,000 per year

    YOUR OPPORTUNITYWe're on the lookout for a full-timeCustomer Care Consultantto join our friendly and dedicatedTrade Storeteam inCarole Park, QLDIn this pivotal role, you'll be the face of our trade store, supporting customers via phone, email, and in person. You'll also play a hands-on role in maintaining stock levels, keeping the store tidy and organised,...

  • ICU consultant for home care visits

    2 weeks ago

    Brisbane, Queensland, Australia Intensive Care At Home Pty Ltd Full time $120,000 - $200,000 per year

    ICU Consultant - Home Care VisitsLocation: Brisbane, AustraliaPosition Type: Part-Time/ContractAbout the ClientAn opportunity is available for an Intensive Care Consultant to provide home care visits for a young, long-term intensive care at home client in Brisbane. The client is a young woman who was diagnosed with a brainstem glioma at age 14. She later...

  • Customer Assist Consultant

    2 days ago

    Brisbane, Queensland, Australia ANZ Full time $60,000 - $90,000 per year

    Job Title: Customer Assist Consultant - Suncorp BankReq ID: 104187Department: SB Specialist Customer CareDivision: Suncorp BankLocation: BrisbaneAbout UsAt Suncorp Bank you can build a career with exceptional growth potential, within a culture of purpose and belonging. As part of the ANZ Group, when you apply to join Suncorp Bank, you'll be directed to ANZ...

  • Customer Support Consultant

    1 week ago

    Brisbane, Queensland, Australia Public Trustee of Queensland Full time $60,000 - $80,000 per year

    About the roleJoin our Customer Support Team (CST) as a Customer Support Consultant (CSC) and play a pivotal role in empowering Queenslanders to navigate their financial affairs. As a CSC, you'll be the direct point of contact for our financial management customers and their support networks, providing vital support through inbound calls, preparing internal...

  • Sales Consultant

    2 weeks ago

    Brisbane, Queensland, Australia St Vincent's Care Services Full time $60,000 - $90,000 per year

    Are you a compassionate and confident sales professional looking to make a meaningful impact in the lives of older Australians? St Vincent's Care is seeking a dynamic Sales Consultant to join our national sales team, supporting both Residential Aged Care and Retirement Living services. Based at our Carseldine site, you'll play a key role in guiding...

  • Customer Services Consultant

    2 weeks ago

    Brisbane, Queensland, Australia Queensland Department of Education Full time $60,000 - $90,000 per year

    As the Customer Services Consultant, Service Delivery you will mange the core, front-line service delivery functions of Australian Music Examinations Board (AMEB Qld) and provide advice across a range of AMEB Qld programs or activities undertaken by AMEB Qld.If you're ready to make a difference, we want to hear from youAbout The Australian Music Examinations...

  • Customer Services Consultant

    2 weeks ago

    Brisbane, Queensland, Australia Department of Education Full time $60,000 - $100,000 per year

    As the Customer Services Consultant, Service Delivery you will mange the core, front-line service delivery functions of Australian Music Examinations Board (AMEB Qld) and provide advice across a range of AMEB Qld programs or activities undertaken by AMEB Qld.If you're ready to make a difference, we want to hear from youAbout the Australian Music Examinations...

  • Car Care Aftermarket Sales Consultant

    7 days ago

    Brisbane, Queensland, Australia beyond HR Pty Ltd Full time $60,000 - $80,000 per year

    An incredible opportunity is now available to join a fun and professional team in an Automotive Aftermarket Sales Consultant role within a New and Used Motor Dealership located in Morayfield. Be part of a fast-paced team with ongoing training/growth/support along with the opportunity to be additionally rewarded for high sales performance. Aftermarket sales...

  • Sales and Customer Service Consultant

    2 weeks ago

    Brisbane, Queensland, Australia Medibank Private Limited Full time $104,000 - $130,878 per year

    You're only human.It's a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us.We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.About the Community TeamAt Medibank, our...

  • Customer Service and Sales Consultant

    7 hours ago

    Brisbane, Queensland, Australia Medibank Private Limited Full time $60,000 - $90,000 per year

    You're only human.It's a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us.We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.About the Community TeamAt Medibank, our...