High Salary Customer Care Consultant

4 weeks ago

City of Brisbane, Australia Randstad Education Australia Full time

Your Next Chapter - Sustainable Solutions 🌱

Are you a customer service professional passionate about providing exceptional experiences? Randstad is proud to partner with our esteemed client, a global leader in environmental services, to find more exceptional Customer Care Consultants to join their dynamic team in Geebung.

Our client stands out by prioritising a genuinely exceptional customer experience. They believe in fostering a collaborative environment where fresh ideas are valued and employees can thrive. This isn't just a job; it's a chance to be part of an organisation that's truly making a difference.

About the Role

This is an opportunity to join a team known for excellence and innovation. As a Customer Care Consultant, you'll be the first point of contact for clients, providing timely and effective solutions. This role is perfect for someone who takes pride in their work and wants to be part of a dynamic and supportive environment.

- Be a Problem Solver: You'll handle customer inquiries and service requests via phone, web, and email, aiming to resolve issues on the first contact.

- Collaborate and Support: You will assist the operations team in resolving any service delivery delays or issues.

- Maintain Excellence: You'll be responsible for maintaining the accuracy and confidentiality of critical customer data.

- Grow Your Skills: You will participate in ongoing training to continuously enhance your skills and knowledge.

What Our Client Offers

- Stability & Growth: Enjoy stable full-time hours (Monday to Friday, 9:00 am to 5:00 pm) with a clear opportunity to transition into a permanent role.

- Invested in You: You'll receive comprehensive paid training to set you up for success, along with ongoing coaching and development to support your career growth.

- Dynamic Culture: Join a dynamic, inclusive, diverse, and supportive team environment.

About You

- You take pride in delivering exceptional customer service.

- You can effectively manage a variety of situations with a positive attitude.

- You are comfortable working with computer systems and have prior customer service experience.

- You are eager to learn and grow through feedback and development opportunities.

- Experience in Salesforce or a similar CRM is preferred.

- You are comfortable working in a busy, fast-paced environment

- Confident multitasker

Ready to start a career with a company known for excellence and innovation? Apply now Applicants must be at least 18 years old, an Australian Citizen, and successfully pass a police check, drug and alcohol test, and standard pre-employment checks.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

customer service, strong communication skills, time management, attention to detail, handle pressure, multi task, customer relationship building experience

qualifications

- Higher School Certificate

education

College/Pre-University

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