IT Support Technician

6 days ago

Brisbane, Australia Hatch Full time

**Requisition ID**:88606

**Job Category**:Information Technology

**Location**:Brisbane, Queensland, Australia

Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward bettering the industries in which we operate. With practical solutions that are safe, innovative and sustainable, we think globally while acting locally. Are you looking for an opportunity to join a diverse group of professionals who are committed to remaining exceptional? We look forward to hearing from you.

We're at the forefront of our clients' digital transformation journey, successfully implementing emerging digital services into our clients' projects and operations that unlock a step change in their performance. Join the team to improve project outcomes, leverage the digital twin, deliver systems integration and interoperability, and support decision-making, autonomous execution, and integrated operations and performance centers.

Looking to take the next step in your career? Hatch are currently seeking highly motivated IT Support Technician to join the Digital team supporting our Brisbane office. This role would suit a student (Uni/TAFE) who is seeking casual hours to complement their studies.
- Assist users with computer/printer/network-connectivity issues
- Conduct day-to-day operation of all PCs and peripherals, whether stand-alone or network
- Respond to enquiries and ensure internal service level agreements are maintained
- Gather information and escalate to senior team members so they can anticipate and alleviate potential problems
- Work with the team to maintain formal procedures and policies for consistency and increased productivity

**You bring to the role**:
**Why join us?**
- Work with great people to make a difference
- Collaborate on exciting projects to develop innovative solutions
- Top employer

**What we offer you?**
- Flexible work environment
- Long term career development
- Think globally, work locally

As an accredited Employer of Choice for Gender Equality (WGEA) and Equal Opportunity Employer, we are committed to fostering a workforce in each of our locations that reflects the diversity of the communities in which we operate. Within Australia, this includes supporting and encouraging a flexible workplace and a comprehensive benefit offering. If you have any special needs requirements, please discuss with us and we will do our utmost to accommodate your request.

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