Dealer Support

3 days ago


Sydney, Australia Inchcape Full time

Looking to work for a fast-growing company that offers great benefits with opportunities to advance and learn alongside accomplished business leaders? Look no further we have a great opportunity for a Dealer Support to join the team in Greystanes.

**About Us**

**About the Role**

As a **Dealer Support**, you will be assisting the Inventory Team to achieve best practice development in forecasting, procurement, inventory control, supplier and customer relationship management.

**Your duties and responsibilities will include but are not limited to the following**:

- Quality handling of all Dealer contacts and delivering a positive dealer support experience
- Being the primary point of contact for Parts customers for parts enquiries, customer complaints and any other miscellaneous enquiries.
- Assist Dealers with parts interpretation, technical parts enquiries, order assistance and ad-hoc enquiries or requirements
- Look for ways to reduce operating expenses, errors and wastage

**Why join us?**
Explore the range of benefits Inchcape offers its employees in recognition of their contribution to our success. A few are listed below and click here to learn more on our website.
- Where possible, our **flexible work policy** helps support you in achieving a genuine work-life balance.
- Enjoy more time doing that you love with **additional days off** including an extra 3 days of paid Family Leave every 3 years, plus 1 day each year of paid Volunteer Leave.
- Access to our **employee benefits program** including company car rental program, discounts on vehicle purchases and services, free annual flu vaccination, corporate health care plan with Bupa**,** financial services support, company-paid salary continuance, Death and TPD insurance, and a comprehensive employee wellbeing program.

Want to know more about what it is like to work at Inchcape? Click here to discover more about our workplace culture.

**About You**

To be successful you must possess the following:

- Previous experience in a similar role and an understanding of parts interpretation
- Experience in the automotive industry
- A qualification in Parts Interpretation will be highly regarded
- Experience working with brands including Subaru, Peugeot, Citroen and Proton will be highly regarded
- Ability to work independently and proactively
- Ability to work under pressure
- Confident in the use of computer programs including MS Office

**Inclusion and Diversity**
At Inchcape, we believe the true power of diversity cannot be realised without an inclusive culture and that talent is equally distributed across society. Inchcape is committed to creating an inclusive and diverse workplace where the power of our differences can be embraced and everyone feels they can belong, be themselves and succeed. As an equal opportunity employer, Inchcape actively encourages applicants from all identities, backgrounds, and experiences, helping ensure our workforce is representative of the global communities we operate in. Click here to learn more about our commitment to Inclusion and Diversity.

**We’re part of Inchcape**
By joining AutoNexus you are joining Inchcape. Inchcape Australasia employs over 1,200 team members across Australia and New Zealand. As part of a global company, our purpose is to bring mobility to the world’s communities - for today, for tomorrow and for the better. Across Australia and New Zealand, we have a diverse portfolio spanning distribution, where we hold the custodianship for some of the worlds most recognised brands; fulfilment, where we are the market leader in integrated, omni-channel automotive fulfilment solutions; retail, where we deliver an exceptional experience at every stage of the customer journey and financial services, where we deliver the right financial services solution to our distribution brand networks, retail businesses and customers.


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