Duty Manager Cove Tavern

2 weeks ago


Hope Island, Australia Mulpha Full time

**Description**:
THE OPPORTUNITY
We’re looking for an experienced Duty Manager to lead our team and deliver exceptional customer experiences at the Cove Tavern. This is a hands-on role supporting the Venue Manager in overseeing daily operations, gaming, compliance, and customer service.
**Your responsibilities will include**:
Running the day-to-day shift operations of the venue with a focus on bar, dining, and gaming
Leading, motivating, and developing the team to deliver great customer experiences
Handling guest feedback quickly and professionally
Contributing to budget achievement through revenue generation and cost management
Ensuring compliance with all OLGR liquor and gaming regulations and venue policies
**To be successful in this role, you’ll have**:
Current RMLV, RSA, RSG and Approved Managers Licence
5+ years’ experience in a similar role, including gaming
Strong customer service experience and a love of hospitality
Availability to work flexible hours including evenings, weekends and holiday periods
THE COVE TAVERN
Why join us?
Supportive and friendly culture with opportunity for career development
Complimentary meals on shift
Birthday Leave
Discounts through our Mulpha Benefits program



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