Receptionist & Club Services Support Officer

3 days ago

Hope Island, Australia Mulpha Full time

**Description**:
THE OPPORTUNITY

Join Our Team

Are you looking for an exciting opportunity to be the face of a dynamic club while providing exceptional support services? We are seeking a dedicated Part-Time Receptionist & Club Services Support Officer to join our team at the Rec Club in Sanctuary Cove.

This Part time role will operate on a set rotating roster, on a Monday to Friday Basis. You will work 5 days a fortnight, 3-days week one, and 2-days week two, offering excellent flexibility and work life balance.

As the first point of contact for our club, you'll play a crucial role in ensuring our members and guests receive a warm welcome and excellent service. You will work closely with the management team with the daily administration of the venue and will include a broad range of duties and responsibilities.

**Key duties include**:
Providing a high level of customer service to members and guests.
Responsible for a wide range of daily administrative functions - rostering, basic team training, onboarding new clients, lodging invoices and payroll to name a few.
Ensure the country club facilities and equipment is maintained to a high level of safety, cleanliness, and presentation.
Greeting members and guests, answering queries and requests, as well as working with Management team to achieve the club aims and objectives.

YOUR BACKGROUND

Excellent communication and interpersonal skills.
Strong organizational abilities with keen attention to detail.
Proficiency in Microsoft Office suite (Word, Excel, Outlook).
Previous experience in a receptionist role or Gym and Fitness background in a comparable venue highly advantageous.
Ability to multitask and work effectively in a fast-paced environment.

**BENEFITS**:
We offer a highly supportive and fun work environment, plus the opportunity for professional growth through our extensive hospitality operations. Benefits include:
Competitive remuneration and a fun work environment
Birthday leave
Generous wine and dining discounts
Great company Perks and onsite parking
Hotel and Dining Discounts
Lifestyle Platform with 400+ retailer discounts Salary Sacrificing/Financial Education and benefits.
Career Progression/Mulpha Academy/Study Assistance
Wellbeing Hub/Healthcare Discounts/Employee Assistance Program

ABOUT THE SANCTUARY COVE COUNTRY CLUB & GYM

Encapsulating the essence of Sanctuary Cove, the Sanctuary Cove Country Club provides an idyllic environment with a picturesque location overlooking the Palms Golf Course.

With premium gym and training facilities, Sanctuary Cove Country Club is a place of rejuvenation and revitalisation with four air-conditioned training rooms, a diverse group fitness timetable along with a heated pool, spas and saunas, specialised treatment rooms and child-minding services.

With a team of world-class trainers and rehabilitation professionals, we pride ourselves on being able to offer expert advice and on-going support to ensure our members achieve their health, fitness and wellness goals.

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