Workplace Services Leader

1 week ago

Brisbane, Queensland, Australia beBeeExperience Full time $113,168 - $145,600
Customer Experience Manager

Accomplish exceptional day-to-day hospitality needs for Partners across Australia by leading services across commercial office buildings.

  • Plan, coordinate, brief, execute and support end-to-end delivery of Quarterly and Annual Customer Engagement plans and activation calendars.
  • Ensure compliance with contractual obligations and KPIs for Customer Experience in your asset/portfolio.
  • Lead a small team of professionals in executing and evolving the customer experience.
  • Create engaging content for electronic platforms.
  • Identify opportunities to innovate the customer experience by reviewing feedback and interacting with tenants.

About this role:

  • This is an opportunity to drive strategic performance and people-led outcomes as a Customer Experience Manager.
  • We are seeking a talented professional to join our Workplace Services team in Brisbane.

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