Vehicle Monitoring Officer

2 weeks ago

Parramatta, Australia National Heavy Vehicle Regulator Full time

**About the role**

The Vehicle Monitoring Officer is responsible in investigating vehicle monitoring incidents and undertaking compliance and enforcement activities to support the delivery of broader compliance and enforcement of the heavy vehicle industry.

As a Vehicle Monitoring Officer you will help to ensure that compliance and enforcement actions are applied in accordance with NHVR guidelines.
- Key responsibilities of this role are: (but not limited to)_
- _Review and validate enrolment form details and liaising with Operators_
- _Review incidents detected through heavy vehicle monitoring systems and prepare evidentiary briefs to assist in the prosecution of contraventions of the Heavy Vehicle National Law and where necessary provide evidence in court_
- _Liaise with operators, drivers and other compliance agencies regarding possible offences detected through heavy vehicle monitoring systems_
- _Undertake investigations and take enforcement action into offences detected through heavy vehicle monitoring systems_

**About You**
- To be successful in this role you will possess _
- _Well-developed analytical and problem-solving skills, with an eye for detail and a proven ability to analyse information to an in depth level_
- _Demonstrated ability to show initiative, tact, and confidentiality and work both independently and as a member of a team across multiple different systems_
- _Demonstrated ability to deliver both written and verbal communication tactfully to ensure customers understand the issue and what is required._
- _Demonstrated ability to provide excellent customer service when handling sensitive matters._

**Why join us?**

The National Heavy Vehicle Regulator (NHVR) commenced operations in 2013 as the national entity responsible for regulating all vehicles in Australia over 4.5 tonnes gross vehicle mass. The NHVR minimises the compliance burden on the heavy vehicle transport industry, reduces duplication and inconsistences across state and territory borders, and ultimately for the heavy vehicle business with government in Australia.

We are headquartered in Brisbane and employ more than 1000 people across the ACT, New South Wales, Queensland, South Australia, Tasmania and Victoria.

**We offer**:

- (update as needed depending on role)
- A competitive salary package from **_$111,346.94_**_ + superannuation _
- _Monthly RDO_ and paid leave over Christmas closure.
- Hybrid working environment - up to 2 days from home.
- Up to14.5% superannuation through a co-contribution scheme
- Leave loading 17.5%
- Wellbeing programs - discounted fitness through Fitness Passport, Discount health insurance, flu vaccine, financial programs including discounted banking products, finance information sessions.
- Salary packaging options including novated lease.
- Discounted IT products including Microsoft and free family password security plan.
- Ongoing training and professional development support
- Professional membership

**Application Process**

Successful applicants will be required to complete standard pre-employment checks including a national police and work rights check.

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