Reservations and Distribution Coordinator

1 week ago

Melbourne, Australia Lancemore Hotel Group Full time

**Free "U" Day - get a paid day off on your birthday**:

- ** Full time or part time role - YOU choose**:

- ** Shape your career with a growing, multi award winning boutique Hotel Group**:

- ** Great CBD location close to public transport**:

- ** Access to exclusive staff benefit program #Get more at Lancemore**

Support the Reservation and Distribution functions for the Lancemore Group Central Reservations Office. Take your Hotel reservation knowledge to the next step with not only processing reservations but getting more involved with the inventory management systems, building rates, packages and inventory.

**ABOUT THE ROLE**:

- Working closely with all Revenue and Hotel's Front Office departments
- Build rates, packages and hotel sales strategy information in the hotel revenue management and distribution systems. And support all reporting and analysis for the Revenue Management team.
- Oversee the inventory management system to verify appropriateness of agreed upon selling strategies.
- Maintain the transient rooms inventory for the Hotel(s), responsible for maximizing transient revenue, prepares historical and future analysis of revenue and profit opportunities.
- Ensures Hotels’ sales strategies, rates and packages are effectively implemented in the reservation and distribution systems
- Handle external systems like channel Manager, Web booking engines, Rate comparison tools, Online Travel Agents extranets etc.
- Manage PMS new user logins
- Assist in managing room rates, and restrictions, including communicating rate restrictions and strategy to properties
- Accurately generate, process and update all property and market Revenue Management reports and serve as primary source for majority of reporting and analytical needs of the Revenue Management team
- Ability to work well under deadline pressure.

**ABOUT YOU**:

- Success in a similar role and exposure to Front Office Reception and Reservations work would be beneficial
- Deliver exceptional guest service and get a kick out of helping, problem-solving and being accountable for your workload
- An acute eye for detail and exceptional administrative skills and able to pick up systems
- Ability to work under pressure in a varied, fast paced environment, by taking initiative and working collaboratively
- Positive mindset and a can do attitude, a great person to work with, reliable, level headed, organized with previous reservations experience.

**ABOUT US**:
**Why work for Lancemore Hotels?**

A pioneer in boutique Hotels and conference facilities since 1986, Lancemore Hotel Group is an Australian leading lifestyle brand renowned for curated places, understated luxury, and a welcoming signature touch.
- We strive on constantly growing and seeking approaches to be better in everything
- You will be joining a high performing workplace that believes in developing new talent and empowering people to drive their own results

CLICK THE **'APPLY NOW**' BUTTON OR

**Our Values**

Fun | Authentic Hospitality | Caring | Ownership Mindset | Performance | Growth

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