Restaurant Reservations Coordinator

5 days ago

Melbourne, Australia Wall Street Full time

Join a hospitality group that is growing We've doubled in size in the last year
- Growth opportunities within Reservations and Events or the wider group.
- Work at a Stunning South Yarra location

Our Client is growing and are on the hunt for a Reservations Coordinator to join the team

We aim to build a strong community by providing first-class and attentive service, redefining excellence in hospitality.

**ABOUT THE ROLE**

***
Working hand in hand with our Sales, Business Development and Marketing team, the Reservations Coordinator will be responsible for the management of bookings and enquiries across our 4 venues.

This role will be working from Tuesday - Saturday (9:00 AM - 5:00 PM)

**KEY RESPONSIBILITIES**
- Inbox management of each venue;
- Responding to guest enquiries from restaurant table bookings to interest in large scale events and liaising with our Events Planner;
- Engaging and building relationships with our regulars and VIP’s to ensure that they are accommodated for to the bets of our abilities;
- Managing the venue booking systems, forward thinking on the most efficient utilization of the system to meet business objectives;
- Monitoring guests notes on special occasions, dietary restrictions or any further requirements;
- Communicating across departments regarding upcoming reservations and event needs.

***

**ABOUT YOU**
- You have experience working within a reservations role in a restaurant office environment
- Experience using OpenTable, Seven rooms, Quando or a similar platform;
- Great interpersonal skills with proven ability to build effective professional relationships with clients, guests, and co-workers
- Friendly and professional phone manner and the ability to recall information quickly for clients and enquiries;
- You take pride in your attention to detail and are passionate about providing the best guest experience possible.

**ABOUT THE BENEFITS**
- Join a hospitality group that has doubled in size in the last year and has plans to continue growing
- Get your foot in the door of a multi-entity organisation, working with and learning from the best in the business.
- Competitive salary and growth opportunities within Reservations and Events or the wider group

If the above fits your skill set,
**APPLY NOW

  • Event & Reservations Coordinator

    1 week ago

    Melbourne, Victoria, Australia Cumulus Inc Full time $60,000 - $90,000 per year

    Event & Reservations CoordinatorCumulus Inc.Part TimeCumulus Inc. is seeking a skilled and passionate Event & Reservations Coordinator to join our team.Open since 2008, Cumulus Inc. has become an institution on Flinders Lane, firmly part of Melbourne's cultural and dining fabric. Housed in a turn-of-the-century rag trade building, the space hums from midday...

  • Reservations Coordinator

    2 weeks ago

    Melbourne, Victoria, Australia 1 Hotels Full time $60,000 - $80,000 per year

    Groups Coordinator (Reservations)About 1 Hotels:At 1 Hotels, we're more than a place to stay – we're a lifestyle brand with sustainability at our core. Inspired by nature and driven by a genuine passion for guest experience, we create spaces where guests feel welcomed, relaxed and connected. Our Melbourne property brings that philosophy to life in the...

  • Reservations Coordinator

    2 weeks ago

    Melbourne, Victoria, Australia Pinnacle People - Melbourne Full time $55,000 - $70,000 per year

    Are you an organised administrator with a can-do attitude and experience in hospitality, events, customer service, aged care, or logistics?We are seeking an experienced Reservations Coordinator to join our team. In this role, you will be the first point of contact for clients, responsible for managing bookings through our online system, responding to...

  • Reservations & Events Manager

    1 week ago

    Melbourne, Victoria, Australia Gimlet Full time $60,000 - $90,000 per year

    Gimlet is a dynamic restaurant in the heart of Melbourne's CBD, with a sophisticated menu, award-winning wine list, and world-class signature drinks that reflect seasonality. It is an ageless and classic 1920's-era dining room that evokes nostalgia and decadence and commands a good time.Apollo Inn is our ode to the ageless art of the cocktail, the bar, the...

  • Reservations Supervisor

    5 days ago

    Melbourne, Victoria, Australia PARKROYAL Melbourne Airport Full time $60,000 - $90,000 per year

    Pan Pacific Hotels Group has over 50 Hotels, Resorts and Serviced Suites worldwide. Our guests and our associates are at the heart of everything we do.  In Australia, Pan Pacific Hotels Group operates six hotels with three based in Melbourne including PARKROYAL Melbourne Airport, Pan Pacific Melbourne and PARKROYAL Monash.This role is primarily based at...

  • Reservations Supervisor

    3 days ago

    Melbourne, Australia Marriott International, Inc Full time

    **Additional Information** **Job Number**25031134 **Job Category**Reservations **Location**W Melbourne, 408 Flinders Lane, Melbourne, Victoria, Australia, 3000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management **Are you excited to work and create epic moments for guests at our multi-award-winning venues?** Come and join Marriott...

  • Reservations Agent

    2 weeks ago

    Melbourne, Victoria, Australia IHG Hotels & Resorts Full time

    About UsCrowne Plaza Melbourne is the perfect destination for your next staycation, family holiday, or romantic escape. At Crowne Plaza Melbourne, you can find big city adventure combined with some well-deserved time to relax. Experience the vibrancy and electric culture for which Melbourne is renowned with central accommodation near Melbourne CBD. Crowne...

  • Reservations Agent

    2 weeks ago

    Melbourne, Victoria, Australia Crowne Plaza Hotel Full time

    About usCrowne Plaza Melbourne is the perfect destination for your next staycation, family holiday, or romantic escape. At Crowne Plaza Melbourne, you can find big city adventure combined with some well-deserved time to relax. Experience the vibrancy and electric culture for which Melbourne is renowned with central accommodation near Melbourne CBD. Crowne...

  • Reservations Manager

    2 weeks ago

    Melbourne, Australia AA Appointments Full time

    **RESERVATIONS MANAGER** **LOCATION: MELBOURNE** **SALARY PACKAGE: $75K + Super** - Unique Lifestyle Hotel - A new standard of accommodation - Dynamic and supportive management team **ABOUT YOUR NEW EMPLOYER** Our client is a NEW Lifestyle Boutique Hotel that boasts international career progression, fantastic benefits and great facilities. They are...

  • Reservations Manager

    2 weeks ago

    Melbourne, Victoria, Australia Crowne Plaza Carlton Full time $60,000 - $100,000 per year

    Crowne Plaza Melbourne Carlton is set to open in December 2025 to be a vibrant cosmopolitan hotel with everything you need to create your perfect urban getaway. Conveniently located close to world-class Universities in the heart of Melbourne's Innovation District. The hotel's ideal location overlooking the beautiful Lincoln Square lets you experience the...