Client Services Manager

2 days ago

Heidelberg Heights, Australia Nad Care pty ltd Full time

**Client Service Manager - NDIS | NAD Care Support Services**:

- Casual to Full-Time contract _| _Immediate Start_

Are you passionate about making a real difference in the lives of people with disability?
Do you thrive in a role where you can build meaningful client relationships **and** help grow a purpose-driven business?

**NAD Care Support Services**, a trusted and growing NDIS provider, is seeking a **Client Service Manager** to join our passionate team. We are dedicated to delivering exceptional, person-centred care—and we’re looking for someone who shares our commitment and vision.

Your Role:
As our Client Service Manager, you will be the primary point of contact for participants and their families. You will:

- Build and maintain strong, supportive relationships with NDIS participants
- Coordinate services in line with individual NDIS plans
- Ensure high-quality service delivery and compliance with NDIS standards
- Act as an advocate for clients' needs and goals
- Use your network to help grow our client base and expand the NAD Care Support Services community

What We’re Looking For:

- Experience working in the disability or community services sector
- Strong understanding of the NDIS and person-centred support
- Excellent communication and interpersonal skills
- A proactive attitude and the ability to think strategically
- A personal or professional network that can support business growth (highly regarded)

**Requirements**:

- Relevant qualifications in community services, social work, or a related field
- Current Police Check, NDIS Worker Screening Check, and Working with Children Check
- Valid Driver’s Licence and reliable vehicle

Why Join NAD Care Support Services?
- Be part of a growing and values-driven organisation
- Opportunity to shape how we serve our community
- Supportive, collaborative work environment
- Competitive salary and growth incentives

Ready to lead with heart and grow with purpose?

**Job Types**: Full-time, Casual

Pay: $70,000.00 - $90,000.00 per year

**Benefits**:

- Salary packaging
- Travel reimbursement
- Work from home

Schedule:

- Shift work
- Weekends only

Supplementary Pay:

- Quarterly bonus

Work Authorisation:

- Australia (preferred)

Work Location: Hybrid remote in Heidelberg Heights VIC 3081

Application Deadline: 06/06/2025
Expected Start Date: 16/06/2025

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