Client Contracts Officer

4 days ago

Adamstown Heights, New South Wales, Australia Uniting Full time $72,900 - $91,800 per year

Client Contracts Officer

  • Full time, fixed-term Contract until June 2026.
  • Role based in Garden Suburb.

About Uniting
At Uniting, we believe in taking real steps to make the world a better place. We work to inspire people, enliven communities, and confront injustice. We are
Compassionate, Respectful, Imaginative and Bold.
Role Overview
We are seeking a client-focused Client Contracts Officer to join our Client Administration Team at Uniting. In this role, you will be responsible for the timely negotiation and issue of Permanent Residential Care Residency Agreements and ongoing financial and contractual support for residents in Aged Care.

Our clients are at the core of what we do, and we're looking for someone who can bring a considered, practical, and empathetic approach to their financial needs.

Key Responsibilities

  • Contribute to the overall efficiency and effectiveness of the Client Administration Team and its client-facing functions, specifically for Residential Aged Care services.
  • Respond to client and prospective client enquiries, particularly those related to accommodation fee payments and means assessments.
  • Coordinate with Residential Aged Care Services to ensure timely processing of bed offers, accurate client documentation, and prompt issue of Residency Agreements.
  • Prepare and manage Permanent Residency Agreements, including negotiations, payment arrangements, and transfers of lump sum payments in line with legislative and contractual requirements.
  • Monitor admissions and Bed Moves to ensure compliance with security of tenure and pricing provisions and support accurate data entry of accommodation fees and payment details in the Finance System.
  • Respond by phone and correspondence to client account and other enquiries.
  • Perform all duties in compliance with relevant legislation, contractual obligations, and within designated timeframes.
  • Support effective database management through housekeeping activities in the Finance System.

Qualifications and Experience

  • Higher School Certificate or equivalent clerical/administrative work experience.
  • Experience in administrative roles, ideally within the health or aged care sector.
  • Strong written and verbal communication skills.
  • Data entry accuracy and familiarity with systems such as AX/PeoplePoint.
  • Excellent customer service skills, particularly in working with older people and their families.
  • High attention to detail and strong record-keeping skills.

What We Offer You

  • A rewarding career with a leading human services organisation.
  • Up to $18,550 NFP salary packaging available.
  • Access to our U rewards program with exclusive discounts.
  • Affordable access to Fitness Passport— discounted gym memberships to support your best life.
  • A supportive and inclusive and collaborative work environment.
  • Opportunities for professional growth.
  • Purchase of additional leave.

How to apply:
Send your CV and a brief cover letter highlighting why this role appeals to you - Applications reviewed upon receipt.

For all questions, please don't hesitate to contact
Fabio Ioviero
via email at

When you're part of Uniting NSW.ACT, you're part of a diverse, purpose-led team of people who are really making a difference to the world around them.

Uniting contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. Our purpose is to inspire people, enliven communities and confront injustice.

We provide support for people through all ages and stages of life, with a focus on those experiencing disadvantage and vulnerability.

We acknowledge the Sovereignty of First Nations people over the lands of Australia and are committed to meaningful change so that First Nations people are strong, thriving and self-determining.

Uniting is a Child Safe Organisation, committed to the safety, wellbeing and inclusion of children and young people. We are proud of the diversity of our people and always welcome everyone, exactly as they are.

  • Enrolled Nurse

    2 weeks ago

    Adamstown Heights, New South Wales, Australia NSW Health Full time $60,000 - $90,000 per year

    Employment Type: Permanent Part timePosition Classification: Enrolled NurseRemuneration: $ $ % Super + Salary PackagingHours Per Week: 32Location: Adamstown CampusRequisition ID: REQ618238Applications Close: Sunday, 9th November 2025Are you ready for a role where your nursing skills create real impact - not just in hospitals, but in people's lives every...

  • Administration Officer

    1 week ago

    Seaford Heights, South Australia Re Full time $45,000 - $60,000 per year

    Re.Group is an Australian owned company, focused on providing solutions for recycling and recovery of resources from waste. Our vision is to create a wasteless society; where all resources that become waste are reused and are not disposed.At the heart of Re.Group is our focus on positive community impact. We collaborate with charities, private...

  • Junior Accountant

    6 days ago

    Merewether Heights, New South Wales, Australia Storr & Co Full time $40,000 - $60,000 per year

    About the businessStorr & Co Accountants and Business Advisors is an established boutique accounting firm located in Merewether. From our beachfront office, we provide a wide range of services to a variety of business clients and high net wealth individuals.We work together with our clients, complimenting their skills by providing the financial strategy and...

  • Menulog Delivery Driver

    4 days ago

    Bonnyrigg Heights, New South Wales, Australia Menulog Pty Ltd Full time $40,000 - $60,000 per year

    Want to deliver food from Australia's favourite chains including KFC, Oporto, Hungry Jacks and more?Want some flexibility in your work and to be the boss of your own schedule?Live in Cabramatta? With Menulog's sign up bonus offer there's never been a better time to deliver on the Menulog network Menulog is offering a $200 sign up bonus* to new couriers for a...

  • Electrical Technician

    2 days ago

    Walkley Heights, South Australia Downer Full time $60,000 - $90,000 per year

    DescriptionABOUT THE ROLE Are you an experienced Electrical Technician with a passion for keeping South Australia's roads running safely and efficiently? We're looking for a motivated and skilled individual to join our dedicated team, working on the front line of Intelligent Traffic Systems (ITS) and Traffic Signal Infrastructure. This is a unique...

  • Client Services Manager

    2 days ago

    Heidelberg Heights, Australia Nad Care pty ltd Full time

    **Client Service Manager - NDIS | NAD Care Support Services**: - Casual to Full-Time contract _| _Immediate Start_ Are you passionate about making a real difference in the lives of people with disability? Do you thrive in a role where you can build meaningful client relationships **and** help grow a purpose-driven business? **NAD Care Support Services**,...

  • Newcastles Raddest Cleaner Apply Here

    6 days ago

    Adamstown, Australia The Better Clean Team Full time

    We love our cleaners and adore our clients Come and work for us slinging a mop around and having some fun. You will never be treated like a number and our clients are amazing treating us so well and appreciate our work. We help you with all the cleaning training you need. Our core values are service heart and value along with excellence - we are called the...

  • Customer Service Officer

    2 weeks ago

    Adamstown NSW, Australia Hearing Care Experts Full time $50,000 per year

    We are seeking a friendly, motivated, and organized Customer Service Officer to join our team. This role is the first point of contact for our clients, ensuring they receive outstanding service both in person and over the phone.Key ResponsibilitiesGreet clients warmly and assist with check-in and schedulingAnswer phone calls and respond to emails...

  • Mental Health Support Worker

    4 days ago

    Adamstown, Australia Uniting Full time

    About the role - Full-Time Opportunity, with Max-Term Contract until June 2026 - Monday to Sunday, Rotating Roster | 8:00am - 4:06pm - Location: Adamstown, with travel to surrounding areas - SCHADS Level 2 (commensurate with experience) + Super + Salary Packaging Benefits Join our dynamic team delivering vital, community-based outreach and recovery-oriented...

  • Mental Health Support Worker

    4 days ago

    Adamstown, Australia Uniting Full time

    About the role - Full-Time Opportunity, with Max-Term Contract until June 2026 - Monday to Sunday, Rotating Roster | 8:00am - 4:06pm - Location: Adamstown, with travel to surrounding areas - SCHADS Level 2 (commensurate with experience) + Super + Salary Packaging Benefits Join our dynamic team delivering vital, community-based outreach and recovery-oriented...

  • Payroll Officer

    4 days ago

    Allambie Heights, Australia Sunnyfield Full time

    Are you a dynamic payroll specialist that is motivated by enriching the lives of people with Disability? We have an exciting opportunity for a passionate and innovative individual to join our Payroll team at Allambie Heights. Reporting to the Payroll Manager, you’ll be entrusted to drive real impact with your inspiring business partnering approach. You...

  • Administration & Office Support - Building and Construction Industry

    4 days ago

    Darling Heights, Australia Soho Bookkeeping Solutions Pty Ltd Full time

    Location: Darling Heights, Toowoomba - Hourly Rate: $30- $40 per hour + Super negotiable dependent upon experience - Employment Type: Casual Set hours with ability to move to permanent part/time - Experience: Must have prior building and construction experience. - Flexible Start Date **Are you an experienced construction administrator?** This role is a...

  • Project Administration Officer

    2 weeks ago

    Lucas Heights, Australia WMA Full time

    Telum WMA is sourcing for an experienced Office Administration Assistant. Our client is a market leader in Civil Construction. To assist with day-to-day office duties and provide support to the administration team, their Lucas Heights based team are looking for a temporary office all-rounder to join them. About the role... - Mon to Fri - Dayshift - 7am -...

  • Accounts Receivable Officer

    4 days ago

    Allambie Heights, Australia Sunnyfield Full time

    **About Sunnyfield** Sunnyfield is an industry-leading not-for-profit organisation with 1500 employees delivering over 2000 support services daily. For over 70 years, we have been supporting people with disability of all ages to be active, inclusive participants in their communities through innovative programs and person-centred active support plans. Our...

  • Inventory Support Officer

    7 hours ago

    Lucas Heights, Australia Southside Staffing Solutions Full time

    **THE COMPANY**: Federal Government Department located at Lucas Heights. **THE POSITION**: This position is responsible for the procurement, purchasing and management of GMP and other reportable materials. **DUTIES & RESPONSIBILITIES**: Successfully negotiate procurement transactions to satisfaction Ensure the compliance storage of materials to meet GMP,...