ARC/CISP Advanced Case Manager

About Us

Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission.  Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the 'Courts Group'.

The Magistrates' Court of Victoria (MCV) is the first level of the Victorian court system and is a jurisdiction within the Court Services Victoria.  It has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state. The Court determines in excess of 300,000 cases per annum at 51 locations, equating to approximately 90 percent of all cases that come before Victorian courts each year. The Court aims to be an innovative, accessible, and responsive court that provides quality services to the Victorian community.

About the Role

The Advanced Case Manager for the Assessment and Referral Court (ARC) and the Court Integrated Services Program (CISP) supports individuals with mental illness or cognitive impairment involved in the Magistrates' Court. This hybrid role delivers client-centred case management to promote recovery and reduce reoffending.

Key Responsibilities:

• Provide advanced, person-centred case management to clients in the ARC and CISP programs.
• Conduct needs and risk assessments and develop tailored support plans.
• Work collaboratively in a therapeutic court setting alongside the Judiciary and Registry.
• Support clients with complex psycho-social needs while on bail or summons.
• Contribute flexibly across Court Services teams and locations as required.

Our benefits

• We care about your health and wellbeing and have partnered with Fitness Passport, an initiative that allows you to access significantly discounted fitness membership program

• A range of flexible working arrangements

• Peer Support Program designed to help create a safe and supportive workplace where colleagues look out for each other

• Koori staff network to enhance support for Koori staff and ensure that appropriate networks and services are readily available

• Ongoing professional development within a collaborative and supportive work environment

About You

• Experience in case management with clients presenting complex needs, ideally in areas such as mental health, disability, substance use, family violence, or homelessness.
• Relevant tertiary qualification (minimum Diploma; degree preferred) in social work, psychology, welfare, or a related field.
• Ability to mentor and support other case managers, particularly within areas of advanced expertise.

How to apply

Click the 'Apply Now' button, ensuring you include the following in your application:

• resume
• a short cover letter

Other information

CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.

We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.

We aim to create a workforce that reflects the community in which we live.

If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to email the contact person listed in the advertisement.

As part of our commitment to a safe and respectful workplace, CSV conduct pre-employment checks, including reference checks, police checks and misconduct screening. These checks are handled confidentially, with care and are a standard part of our hiring process to ensure the right fit for both candidates and Court Services Victoria.