Customer Service Representative

18 hours ago

Brisbane, Australia PFD Food Services Full time

**Based in Lytton, Brisbane**:

- **Full time permanent position**:

- **Tuesday - Saturday (8am - 4pm)**

PFD Food Services began life in 1943 amid the noise and chaos of the Melbourne Fish Markets. Expanding rapidly to meet the demand of an ever growing customer base, we are Australia’s largest family operated Foodservice company with over 800 company owned trucks and customer service focused drivers making daily deliveries.

With an extensive range of fresh meat and seafood, together with frozen products, drygoods, paper products and cleaning solutions for the Foodservice Industry, PFD has proven their unwavering commitment to their customers and are considered a source of innovation, a provider of insight, a solver of problems. In 2021 PFD formed a partnership with another proud Australian company, Woolworths Group.

**The Role**

Bring your exceptional customer service, up-selling and communication skills to the fore Integral to this role is effectively liaising with customers and processing customer orders with ample opportunity to demonstrate your great PC skills, friendly phone manner and terrific organisational capabilities.

**Key Responsibilities**
- Create and maintain excellent customer relationships
- Process customer orders and/or enquires
- Process and print relevant picking slips, invoices and customer pick up requirements
- Advise relevant staff/departments of any specific customer requirements
- Follow up on all issues relating to customers, credits, operations/transport and replenishment
- Ensure that all customer details are updated when necessary
- Perform administrative and general office tasks as required
- Outbound calls, upselling expertise

**Key Competencies, Skills and Qualifications**
- Excellent communication and organisational skills
- Excellent interpersonal skills
- Previous call centre experience preferably in the Food Service industry
- Excellent telephone manner
- Willingness to take on new tasks and be multi-skilled in various roles within the office
- Great computer skills (including Word, Excel)
- Capable of working under pressure in an exciting team environment
- Show initiative and a positive attitude
- Attention to detail

We are offering competitive remuneration, superannuation and other staff benefits (such as discounts on staff purchases, discounted accommodation, health insurance and banking). Should you be eligible, the company may also offer nationally recognised Certificate III training.

As part of our recruitment process, do you agree to undertake employment checks? These checks may include a medical assessment (including a drug and alcohol test), National Police History Check, Working With Children/Vulnerable Groups Check, Licence Validation/Demerit Point Check.
- Please note: We do not accept unsolicited CV's from Recruitment agencies / third parties and we will not be liable or responsible for any fees or costs associated with unsolicited CV's sent directly to Line Managers._

**PFD Food Services is an Equal Employment Opportunity employer**
- Health insurance

  • Customer Service Representative

    1 week ago

    Brisbane, Australia Kennedy Reid Full time

    Immediate start - you must be available immediately and WHVs welcome to apply - CBD location - full time work in the office - Temporary assignment for 3 months - potential to extend or go permanent - **Immediate start - you must be available immediately and WHVs welcome to apply**: - **Brisbane CBD location - full time work in the office**: - **Temporary...

  • Customer Service Representative

    4 days ago

    Brisbane, Queensland, Australia Fence World Pty Ltd Full time $45,000 - $65,000 per year

    Customer Service RepresentativeLocation: Caboolture, QLDEmployment Type: Full-TimeCompany: Fence WorldJoin our friendly and professional team at Fence World We're a leading fencing supplier based in Caboolture, and we're looking for a motivated Customer Service Representative to be the welcoming face of our busy showroom.What you'll doServe trade and retail...

  • Customer Service Representative

    2 days ago

    Brisbane, Queensland, Australia UES (INT'L) PTY LTD Full time $104,000 - $130,878 per year

    Job Title: Customer Service RepresentativeCompany: UES InternationalLocation: Virginia QLDAbout Us: UES International provides specialised industrial hardware, rubber, seating, furniture and fitout solutions for the truck, bus, rail and marine industries, as well as the recreational and emergency vehicle markets. Our products and solutions are found across...

  • Customer Service Representative

    7 days ago

    Brisbane, Queensland, Australia Desky Full time $40,000 - $90,000 per year

    Customer Service Representative - BrisbaneLocation:Brisbane, QLD (office-based) with initial training in Darra, QLDSalary:Competitive, based on experienceThe OpportunityDesky is seeking a diligent and customer-focused individual to join our team as a Customer Service Representative. This is a full-time, permanent position that will be based at our Brisbane...

  • Customer Service Representative

    7 days ago

    Brisbane, Queensland, Australia Hays | Office Support Full time $60,000 - $80,000 per year

    Experienced Customer Sales Representative Needed Your new company Join a leading Australian manufacturer renowned for its commitment to sustainable packaging solutions. With a strong industry presence and a focus on innovation and environmental responsibility, this organisation offers a dynamic and supportive work environment. Your new role As a...

  • Senior Customer Service Representative

    1 week ago

    Brisbane, Queensland, Australia Blue Chip SMSF Services Full time

    Company DescriptionAn energetic fast past business with exceptional customer service.Role DescriptionThis is a full-time hybrid role for a Senior Customer Service Representative at Blue Chip SMSF Services. The role is located in Brisbane, QLD, but some work from home is acceptable. The Senior Customer Service Representative will be responsible for managing...

  • Customer Service Representative

    2 weeks ago

    Brisbane, Queensland, Australia Jatt Logistics Full time $50,000 - $80,000 per year

    Competitive SalaryMarket-leading compensation packages with performance bonusesHealth & WellnessComprehensive health insurance and wellness programsProfessional DevelopmentTraining opportunities and career advancement pathsWork-Life BalanceFlexible scheduling and generous leave policiesTeam EnvironmentCollaborative culture with regular team eventsTechnology...

  • Customer Service Representative

    7 days ago

    Brisbane, Queensland, Australia AllAces Cleaning & Restoration Full time $45,000 - $60,000 per year

    Customer Service Representative – QUEENSLANDLooking to grow your career with a company that invests in you?AllAces Cleaning & Restoration is excited to offer a fantastic opportunity for a Customer Service Representative to join our team in Queensland. As market leaders in the Cleaning and Restoration industry, we deliver high-quality services using the...

  • Customer Service Representative

    2 weeks ago

    Brisbane, Australia Engineering Networks Pty Ltd Full time

    Brisbane CBD - $32.86 + Super per hour - Friendly Team Environment We're seeking motivated Customer Service Representatives to join our client's team in the heart of Brisbane CBD. We'd love to hear from you if you're passionate about delivering exceptional customer service! **Key Accountabilities**: - Customer Service - Registering and supporting clients...

  • Customer Service Representative

    1 week ago

    Brisbane, Australia Engineering Networks Pty Ltd Full time

    Brisbane CBD - $32.86 + Super per hour - Friendly Team Environment We're seeking eight highly motivated Customer Service Representatives to join our client's team in the heart of Brisbane CBD. We'd love to hear from you if you're passionate about delivering exceptional customer service! **Key Accountabilities**: - Customer Service - Registering and...