Customer Service Representative
19 hours ago
Customer Service Representative - Brisbane
Location:
Brisbane, QLD (office-based) with initial training in Darra, QLD
Salary:
Competitive, based on experience
The Opportunity
Desky is seeking a diligent and customer-focused individual to join our team as a Customer Service Representative. This is a full-time, permanent position that will be based at our Brisbane office after an initial training period.
For the first 2-3 months, you will be required to work from our Darra facility for a comprehensive and hands-on training program. This will ensure you have a deep understanding of our products, systems, and commitment to customer service excellence before transitioning to the Brisbane office.
Key Responsibilities
As a Customer Service Officer, you will be a key representative of the Desky brand. Your responsibilities will include:
- Handling a high volume of inbound customer inquiries via phone, email, and live chat.
- Providing accurate and timely information about our products, orders, and services.
- Resolving customer issues, complaints, and technical queries with a professional and empathetic approach.
- Processing orders, returns, and exchanges efficiently and accurately.
- Maintaining detailed and confidential records of all customer interactions within our CRM system.
- Collaborating with other departments to ensure a seamless and positive customer experience.
About You
We are looking for someone who is committed to delivering exceptional service and has the following skills and attributes:
- Previous experience in a customer service environment.
- Excellent communication skills, both written and verbal.
- A strong ability to problem-solve and think on your feet.
- High level of attention to detail and accuracy.
- Proficiency in using computer systems and the ability to quickly learn new software.
- A resilient and positive attitude, with the ability to work effectively both independently and as part of a team.
Why Join Desky?
Desky is a leader in the ergonomic office furniture industry, committed to promoting the health and wellbeing of our customers. We offer a supportive and dynamic work environment where your contributions are valued and your professional growth is encouraged.
- Training and Development:
We provide comprehensive training to ensure your success in the role. - Supportive Culture:
Join a collaborative team that is dedicated to helping each other succeed. - Career Progression:
We believe in investing in our employees and offer opportunities for advancement within the company. - Employee Benefits:
Enjoy competitive compensation and other benefits, including staff discounts on our products.
If you are a motivated individual with a passion for customer service and are ready to take on a new challenge, we invite you to apply.
-
Customer Service Representative
1 week ago
Brisbane, Queensland, Australia KleenAir Full time $60,000 - $90,000 per yearJoin the KleenAir Family as a Customer Service RepresentativeAre you looking for a rewarding role that offers both flexibility and stability?KleenAir — a proudly Australian, family-owned company servicing the South East Queensland region — is seeking a motivated and detail-oriented Customer Service Representative to join our growing team.This role offers...
-
Customer Service Representative
18 hours ago
Brisbane, Queensland, Australia Hays | Office Support Full time $60,000 - $80,000 per yearExperienced Customer Sales Representative Needed Your new company Join a leading Australian manufacturer renowned for its commitment to sustainable packaging solutions. With a strong industry presence and a focus on innovation and environmental responsibility, this organisation offers a dynamic and supportive work environment. Your new role As a...
-
Senior Customer Service Representative
3 days ago
Brisbane, Queensland, Australia Blue Chip SMSF Services Full timeCompany DescriptionAn energetic fast past business with exceptional customer service.Role DescriptionThis is a full-time hybrid role for a Senior Customer Service Representative at Blue Chip SMSF Services. The role is located in Brisbane, QLD, but some work from home is acceptable. The Senior Customer Service Representative will be responsible for managing...
-
Customer Service Representative
6 days ago
Brisbane, Queensland, Australia Jatt Logistics Full time $50,000 - $80,000 per yearCompetitive SalaryMarket-leading compensation packages with performance bonusesHealth & WellnessComprehensive health insurance and wellness programsProfessional DevelopmentTraining opportunities and career advancement pathsWork-Life BalanceFlexible scheduling and generous leave policiesTeam EnvironmentCollaborative culture with regular team eventsTechnology...
-
Customer Service Representative
20 hours ago
Brisbane, Queensland, Australia AllAces Cleaning & Restoration Full time $45,000 - $60,000 per yearCustomer Service Representative – QUEENSLANDLooking to grow your career with a company that invests in you?AllAces Cleaning & Restoration is excited to offer a fantastic opportunity for a Customer Service Representative to join our team in Queensland. As market leaders in the Cleaning and Restoration industry, we deliver high-quality services using the...
-
Customer Service Representative
3 days ago
Brisbane, Queensland, Australia AutoPacific Australia Pty Ltd Full time $45,000 - $65,000 per yearCustomer Service RepresentativeLocation – Geebung, Brisbane.About Us:CruiseMaster is Australia's leader in all-terrain towing technology. Over the past few years CruiseMaster has grown its brand to one of the most identifiable and respected names in the industry.With offices in Geebung, North Brisbane and Keysborough, Melbourne; we are proud of our 40+...
-
Customer Service Representative
1 week ago
Brisbane, Queensland, Australia PrintWorks (Qld) Pty Ltd Full time $60,000 - $80,000 per yearLOOKING FOR AN EXCITING CAREER PATH??In a unique culture and values driven workplace that will ensure you feel valued and part of a team with on the job training?? Then look no further - we may have the role you have been waiting forPrint Works (Queensland) Pty Ltd is a family owned and operated business with 30 years' experience supplying print and...
-
Customer Service Representative
19 hours ago
Brisbane, Queensland, Australia BREMICK PTY LTD Full time $40,000 - $60,000 per yearAbout UsBremick is a leading supplier of fasteners and hardware, proudly Australian-owned and operated. With a strong focus on innovation, service and customer satisfaction. We are looking for a vibrant and experienced Customer Service Representative to join our growing team in Willawong, Brisbane.About the RoleThis is a full-time, in-office role based at...
-
Customer Service Representative
3 days ago
Brisbane, Queensland, Australia Oji Fibre Solutions Full time $90,000 - $120,000 per yearState of the art manufacturing plantSupport a professional sales teamGreat team dynamicOji Fibre Solutions is a leading producer of fibre-based packaging. We are committed to delivering innovative, environmentally sustainable products, and working collaboratively to develop solutions that enhance the competitiveness of our customers. The Yatala plant is a...
-
Customer Service Representative
3 days ago
Brisbane, Queensland, Australia Trumps Pty Ltd Full time $45,000 - $60,000 per yearAbout the RoleWe have a great role available for a Customer Service Representative to join our company. Based in Acacia Ridge, our family business has been manufacturing and distributing healthy, wholesome, natural foods for more than 80 years.If you are a reliable, customer focused, service professional with solid administrative and time management skills...