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Associate, Field Accounts

2 weeks ago

Melbourne, Australia Adidas Full time

Key Responsibilities:
Management of Wholesale Field Accounts -Creating and Uploading of pre-orders and contracts in line with pre-order timelines-
Perform required maintenance on pre-orders-
Reviewing of contracts and orders as per the Rules of Engagement-
Processing of contract call offs in season within specified timelines for pre-orders and refills-
Management of Order Book is an ongoing requirement-
Communication and liaison with the sales team on a regular basis-
Providing product information, pricing queries and processing orders into the system-
Follow up of customer requests, issues and complaints to resolution-
Achievement of agreed department KPI’s to drive superior service delivery-
Developing a strong understanding of the Company’s product range-
Contributing to the team’s continuous improvement initiatives and targets-
All testing as required within SAP systems- Knowledge, Skills and Abilities:
A strong customer service focus-
A high level of problem solving ability-
Highly developed organisational and time management skills-
Superior attention to detail and accuracy-
Excellent communication skills and a proven ability to develop long lasting relationships with our internal and external partners-
Ability to contribute to a team environment where performance is measured-
Experience in working under pressure to meet deadlines and conflicting priorities-
Strong Microsoft Office skills are essential and experience using SAP is desirable-
A flexible and professional approach is imperative- Requisite Education and Experience / Minimum Qualifications:
University degree or equivalent- Key Interfaces:
Sales-
Supply Chain: Purchasing and Order Fulfilment-
Finance: Credit-
IT-
Merchandising team-
Warehouse-
External Freight companies-
External CustomersAT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

COURAGE: Speak up when you see an opportunity; step up when you see a need..

OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.

INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.

TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.

INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.

RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.

**ADIDAS CELEBRATES DIVERSITY, SUPPORTS INCLUSIVENESS AND ENCOURAGES INDIVIDUAL EXPRESSION IN OUR WORKPLACE. WE DO NOT TOLERATE THE HARASSMENT OR DISCRIMINATION TOWARD ANY OF OUR APPLICANTS OR EMPLOYEES. WE ARE AN EQUAL OPPORTUNITY EMPLOYER.**

- JOB TITLE:
- Associate, Field Accounts (CS)
- BRAND:

- LOCATION:
- Melbourne
- TEAM:
- Sales
- STATE:
- VIC
- COUNTRY/REGION:
- AU
- CONTRACT TYPE:
- Limited Duration
- NUMBER:
- 527219
- DATE:
- Apr 28, 2025