Current jobs related to Performance Service Manager - Sydney - QBE Insurance Group Limited

  • National Service and Installation Manager

    2 days ago

    Sydney, Australia BMS Performance Australia Pty Full time

    National Service and Installation Manager - Mechanical - Up to 140k Base + 20k Car Allowance + Super + Bonus - Seven Hills is based with regular interstate travel in VIC, QLD and WA. - Established Warehouse Solution Provider Join a multimillion global manufacturer of industrial entrance system and warehouse solution providers. **THE COMPANY** As a global...

  • IT Service Performance Manager

    5 days ago

    Sydney Western Suburbs NSW, Australia NSW Government Full time $129,464 - $142,000 per year

    Do you want your work to make a difference for NSW?Working with and coordinating corporate and enabling functions that support our vision of creating thriving environments and communities for every generation.Join Us in Shaping a Sustainable Future – IT Service Performance ManagerOngoing, full-time opportunityParramatta Office location, hybrid working...

  • Executive Manager

    2 weeks ago

    Sydney, Australia Service NSW Full time

    **Executive Manager** - **SNSW Grade**11/12**Location - Haymarket,**Gosford** or Parramatta**1** x Ong**oing Full-Time** **About the Team**: Service NSW is making it easier for people and businesses across NSW to access government services. Since launching in July 2013, the Digital Services division has successfully transformed and streamlined NSW...

  • IT Performance Manager

    2 weeks ago

    Sydney, Australia Cognizant Full time

    Do you have IT management experience and are you seeking a new job in Sydney? Cognizant is looking for a full-time IT Performance Manager. The role comes with an attractive salary and benefits package. You'll be working in a collaborative and inclusive company, and there are many exciting things you can get involved in. As an IT Performance Manager, you...

  • Manager

    2 weeks ago

    Sydney, Australia Partners in Performance Full time

    Partners in Performance is a global management consulting firm with a focus on human performance and working alongside client partners to make change happen. We’ve got offices in Australia, New Zealand, Africa, North and South America, the Middle East and the UK and Europe but prefer to spend as little time in them as possible. Instead, we work alongside...

  • National Sales Manager

    3 days ago

    Sydney, New South Wales, Australia Sales & Leadership Performance Full time $120,000 - $180,000 per year

    What's it like to work here?This is a business in motion - ambitious, evolving, and powered by world-class technology. As a leader in connected fleet and asset management, our client helps businesses perform smarter, safer, and more efficiently through data-driven insightsYou'll join a dynamic, forward-thinking team under new leadership that values trust,...

  • Performance Manager

    2 weeks ago

    Sydney, New South Wales, Australia Searchability® Full time $115,000 per year

    PERFORMANCE MARKETING MANAGERAre you a hands-on digital specialist with a passion for performance marketing? We are on the hunt for aPerformance Marketing Managerto lead the strategy, buying, and optimisation of paid search and paid social campaigns. If you have experience building end-to-end campaigns, working directly with clients, and delivering strong...

  • Performance Manager

    1 week ago

    Sydney, New South Wales, Australia Hustle Full time $80,000 - $120,000 per year

    Performance ManagerAbout the CompanyThis is a performance-led digital agency that has managed over $200M in paid spend since 2016. Headquartered in Sydney and operating globally, they're known for sharp strategy, transparency, and measurable growth results. Everything is done in-house, from creative and funnels to copy and reporting, with a focus on building...

  • Performance Manager

    4 days ago

    Sydney, Australia Bohemia Full time

    **The Opportunity - Performance Manager** The Performance Manager is responsible for designing and delivering effective performance marketing programs that move people in a way that drives growth for our clients, managing and mentoring a team of skilled performance marketers and providing a memorable and positive experience for every client every day. NB:...

  • Manager, Performance

    3 days ago

    Sydney, New South Wales, Australia Westpac Group Full time $120,000 - $180,000 per year

    Job DescriptionWhat's the role?We're seeking aManager, Performanceto join the Segment Performance & Optimisation team within Commercial Bank. In this role, you'll combine strong analytical and financial modelling skills with commercial acumen to shape the bank's financial and strategic agenda. You'll partner with leaders across Finance, Product, and Strategy...

Performance Service Manager

2 weeks ago

Sydney, Australia QBE Insurance Group Limited Full time

Performance Service Manager

**Primary Details**
Time Type: Full time

Worker Type: Employee

This role will manage a team of Skills Development Leads and Data resources to manage a program of work designed to improve and embed quality case management processes across our Nominal Insurer Claims business. Their focus is to support the uplift of capability, quality and performance across our claims teams using data to safeguard future and emerging risks to performance.

**Service Manager - Performance**
- **Insurance and retail discounts from Day 1**:

- **Hybrid role - 2 days in office, 3 WFH**:

- **18-week equal gender parental leave (with super)**

**The opportunity**

Build, monitor and maintain performance across our Nominal Insurance business while managing a team focused on developing and delivering strategies concerned with claims performance uplift.

**Your new role**

As our Service Manager - Performance, your main priority will be the uplift of performance for our workers compensation claims staff. With the customer at the heart of everything you do, your day to day will see you lead a team of performance minded colleagues as well as developing strategies across the Nominal Insurance business units alongside management and stakeholders. Your role will include:

- Develop, build, and maintain performance-based strategies with a focus on agility and continuous improvement.
- Manage a team of skills development leads and data officers as they conduct their work.
- Monitor performance-based activities including training, reporting, QA, and strategy development.
- Collaborate with management and stakeholders to ensure performance uplift activities are successful and sustainable.
- Develop relationships internally and externally with a focus on two-way feedback.

**About you**

As an experienced people leader with a background in workers compensation, you have a passion for performance. Previously you've led and delivered strategies/projects based on performance and understand the nuances of creating a successful continuous improvement program. More specifically, you will be able to bring into the role:

- Experience as a people manager in workers compensation.
- Experience in developing performance-based strategies with an agile lens.
- Experience using data and reporting to develop strategies and plans within a program of work.
- Ability to identify performance gaps to build uplift strategies.
- Experience developing and presenting continuous improvement strategies and feedback to stakeholders.

**About QBE**

We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage.

We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner.

And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities.

With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.

We believe this is our moment - what if it was yours too?

Your career at QBE - let's make it happen

**Benefits**

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

- 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance
- Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
- 18 weeks' gender-equal flexible leave for all new parents, including paid super
- The ability to maximise retirement savings through voluntary super contributions and company matching
- Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums
- Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners

**Rewards & Recognition**

We value our employee's experience with us and are proud to have been recognised for the following awards:

- 2021 LinkedIn Top Employer & HRD Employer of Choice
- 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards
- Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion
- Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates
- Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)
- Family First accredited employer since 2021

Applicat