Administrator- Claims Department

2 weeks ago

Dandenong, Australia Ventura Bus Lines Full time

**Build your career and knowledge base whilst maintaining your work life balance in this permanent part time position
- 3 days per week**

**The Opportunity**

Based at our Dandenong Head Office, the internal Claims & Recoveries team provide a vital service to the wider Ventura business. The Claims Administrator will support the Insurance Claims Officer in managing all claims and recovery opportunities for Ventura. Our current Claims & Recoveries Officer is the best in the business who is committed to imparting knowledge and building the skills of the Claims Administrator.

**Keys duties of this role include**:

- Supporting the Claims Officer in the day to day business as usual claims and recoveries duties
- Preparing and issuing routine correspondence and other documents using company templates
- Assist in seeking to recover losses from third parties
- Assist in the settlement negotiation process
- Assist in the investigation of third-party claims
- Data entry of incident reports and processing of other claims related information
- Liase with both internal stakeholder and external suppliers to establish and maintain effective and appropriate administrative processes

**What we are looking for**

To be considered a suitable applicant for this position:

- Previous experience in a claims role or team
- A genuine desire to obtain a part time position.
- Superior communication skills, verbal and written, to confidentially liaise with internal and external customers in a professional manner
- Organised and able to adhere to comprehensive compliance standards
- Strong general administrative abilities
- Strong computer skills in Microsoft Word and Excel

**What Ventura Can Offer You**
- A great opportunity to build knowledge and career opportunity whilst maintaining a work life balance by working part time
- A secure, stable and dependable environment
- A diverse and inclusive workplace and a friendly and supportive team
- Excellent facilities, onsite parking and employee events

**Why choose Ventura**

Ventura are a local, secure and robust employer within an essential services industry who have stood the test of time. We offer a positive workplace culture that embraces diversity, inclusion, and continuous improvement.

Ventura has been moving people since 1924 and have been providing dependable, friendly and sustainable bus services for over 100 years. With over 1700 employees and over 900 buses and coaches, Ventura carries more than 30 million passengers across Melbourne each year

**Our culture**

At Ventura, we want our people to love coming to work, drive innovative ideas and strive to achieve. When customers step onto our buses, they know they’re in safe hands. Behind the scenes, our head office employees are the best at what they do.

Ventura has a diverse workforce, inclusive environment and a workplace where everyone “belongs”.

**How to Apply**

This position is only open to applicants with relevant rights to work in Australia.

**Job Types**: Part-time, Permanent

Pay: $70,000.00 - $75,000.00 per year

Work Authorisation:

- Australia (required)

Work Location: In person

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