HR Manager

External Supervision every 4-6 weeks (Confidential on-on-one coaching, mentoring and leadership development sessions)
- Bonus day off on your birthday
- On-site staff parking

**ProCare Australia are the leading specialist recruitment agency for the community service industry in Australia, providing casual, locum and permanent career opportunities.**

**The Organisation**:
ProCare Australia are proudly supporting our long-term valued client, YCSS, with recruitment.

YCSS are a highly professional and well-respected human services organisation that provides specialist wrap-around support to children, young people, and families. Specifically, YCSS provides support to children and young people who are in the care of the _Department of Children, Youth Justice and Multicultural Affairs_, and their families.

The organisation’s support services include out-of-home care, intensive in-home support, family placement support and family counselling. YCSS’ approach promotes family and placement stability, resulting in greater positive outcomes in the human services sector and the community.

YCSS believes that every child, young person, and family can thrive when given the right environment, opportunity, and support. They respect and empower children, young people, and families to achieve their unique goals.

**_YCSS is an organisation with a purpose that continually strives to model its values:_**:
1. **Respect** - _We respect each other and our clients, children, young people, and families._

2. **Empower** - _We empower each other and our clients to be the best version of ourselves._

3. **Achieve** - _We strive to achieve success in everything that we do._

4. **Professional Integrity** - _We are honest, and we conduct ourselves with integrity._

5. **Include** - _We value diversity. We respect that everyone has their own unique story and experiences to share._

6. **Quality Service** - _We continue to provide high quality service._

7. **Connect** - _We build connections with stakeholders and clients to achieve positive outcomes._

8. **Innovate** - _We challenge the status quo. We are forward thinkers._

9. **Adapt** - _We welcome change, and we easily adapt._

**The Role**:
The Human Resources (HR) Manager is a newly created position, designed to support an existing HR team and the growth of YCSS, who employ over 100 staff within South East Queensland.

Reporting directly to the CEO, the HR Manager is responsible for developing and executing YCSS HR strategy in line with organisational objectives to ensure that YCSS can attract, retain, develop and manage a highly engaged workforce. The HR Manager will advise and coach the YCSS management team as well as lead, develop and manage the Corporate Services HR team and the day-to-day aspects of the HR function.
- Excellent communication, interpersonal, influencing, negotiation and consultation skills
- Demonstrated research, analysis, problem-solving and project management experience
- Effective management and leadership skills
- Proven ability to manage change in a complex work environment
- Ability to work collaboratively with different stakeholders to achieve positive outcomes
- Strong analytical skills and commercial acumen to make sound strategic decisions
- Continuous improvement and solutions-focused mindset
- Ability to maintain confidentiality
- Strong organisational and time-management skills with the ability to prioritise and manage a varied workload to meet deadlines
- Ability to understand, interpret and communicate relevant industry legislation
- Strong written, grammatical, and verbal communication skills

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**_The role is a permanent, full-time role based in Beenleigh, half way between Brisbane and the Gold Coast._**:
**Key Responsibilities**:

- Contribute to and promote a positive professional culture across YCSS following the YCSS Code of Conduct. Encourage individual and team resilience, validate colleagues and role model professional practices to other employees.
- Contribute to and actively engage in personal and organisational development, including professional training and development, team meetings, annual review and development processes, and supervisions, as per the YCSS Professional Supervision, Training and Annual Review Policy.
- Support the HR team’s strategic growth by helping prepare and implement new policies and procedures, undertake continuous improvement reviews, and engage in change management processes.
- Lead the successful performance of the Corporate Services Division’s HR team in accordance with YCSS objectives and the Human Services Quality Framework (HSQF) Standards. Delegate tasks as appropriate within the team, providing support and direction to team members.
- Work closely with the Corporate Services Division’s Strategy and Planning team and relevant stakeholders to identify, develop and implement HR strategy in line with YCSS strategic plan. Strategies may relate to workforce planning, recruitment and pro