Customer Experience

2 weeks ago

Campbelltown, Australia Rogue Royalty Full time

**Customer Experience & Brand Support Coordinator**

**Join the Rogue Royalty Pack**

Rogue Royalty is Australia’s leader in premium canine accessories, raw nutrition, and pet care products. We deliver exceptional products with equally exceptional service — and we’re looking for someone who wants to grow with us, not just “take a job.”

This role is perfect for someone who’s **personable, professional, and tech-savvy** with a can-do attitude. If you’re a quick learner, take pride in your work, and love the idea of being part of a brand that stands for quality, we want to hear from you.

**What You’ll Do**:

- Process orders, returns, and exchanges with speed and accuracy.
- Keep our systems, customer records, and product information up to date.
- Coordinate with our warehouse to ensure orders are fulfilled smoothly.
- Assist with administrative tasks to keep the business running at full speed.
- Immerse yourself in the Rogue Royalty brand so you can answer questions confidently and make recommendations customers love.

**What You’ll Need to Bring**:

- **Proven** customer service and admin experience (minimum 2 years).
- Strong computer skills — you’ll be using multiple systems daily and must be confident navigating them.
- High proficiency in Microsoft Exel, Outlook and Word.
- Fast learner who enjoys problem-solving and finding better ways to do things.
- Highly organised with attention to detail that never switches off.
- A stable work history — we’re looking for someone ready to commit and grow with us.
- Professional and personable communication style.

**Bonus Points For**:

- Experience with eCommerce platforms (Shopify, Xero, CRM systems).
- A genuine interest and love for pets and premium canine products and raw nutrition.

**Why You’ll Love It Here**:

- Be part of a growing brand with a loyal community.
- Supportive, professional team environment.
- Opportunities to take ownership and grow your skills.
- Your resume (PDF format preferred).
- A short paragraph (max 150 words) answering:“What’s one example of a time you solved a customer or workplace problem quickly and effectively?”

Pay: $56,134.42 - $75,000.00 per year

**Benefits**:

- Employee discount
- Professional development assistance

Work Authorisation:

- Australia (required)

Work Location: In person

  • Visitor Experience

    2 weeks ago

    Campbelltown, Australia Campbelltown City Council NSW Full time

    **Visitor Experience & Venue Coordinator - Campbelltown Arts Centre** - Permanent Full Time, 35 hours - Salary range from $107,680.13 to $116,557.96 plus 11.5% Superannuation - Award and superannuation increase from July 2025Flexible Work Arrangements **About Us**: Located on Dharawal land in the heart of South West Sydney, Campbelltown Arts Centre (CAC) is...

  • Customer Partner

    2 weeks ago

    Campbelltown, Australia Northcott Full time

    Flexible Work arrangements from Campbelltown Base. - Full time Permanent role starting ASAP. - $92, 059 Potential package ($76,059 + Super + NFP Packaging) - Flexible Work arrangements from Campbelltown Base - Full time Permanent role starting ASAP. - $92, 059 Potential package ($76,059 + Super + NFP Packaging) Due to ongoing growth we are looking for two...

  • Customer Service

    2 weeks ago

    Campbelltown, Australia Rogue Royalty Full time $65,000 - $75,000 per year

    Do you love dogs, raw feeding, and connecting with people? Are you the kind of person who can chat easily with customers, give them confidence in their choices, and then whip out your phone to capture a great video or create a post? If so, we want you on our team.At Rogue Royalty and RogueRaw, our customers consistently tell us they love our passion, our...

  • Customer Service Officer

    1 week ago

    Campbelltown, Australia Campbelltown City Council NSW Full time

    Reference Number: S100-25-3109 Closing Date: 21/09/2025 Employment Type: Permanent Part Time **Part-time Customer Service Officer** - Permanent Part Time Position 20 hours per week - $2,793.72 - $3,024.04 per fortnight (pro-rata) + 12% superannuation + weekend & public holiday penalties (when applicable) - Access to fitness membership programs Our...

  • Customer Sales Consultant

    2 days ago

    Campbelltown, Australia Medibank Full time

    **Will you actively create a healthier future for tomorrow?** At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community. We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for...

  • Customer Service Officer

    2 weeks ago

    Campbelltown, Australia Campbelltown City Council NSW Full time $40,000 - $60,000 per year

    Reference Number: S Closing Date: 21/09/2025Employment Type: Permanent Part TimePart-time Customer Service OfficerPermanent Part Time Position 20 hours per week$2, $3,024.04 per fortnight (pro-rata) + 12% superannuation + weekend & public holiday penalties (when applicable)Access to fitness membership programsOur customer service officers are passionate...

  • Customer Service Specialist

    15 hours ago

    Campbelltown, Australia Great Southern Bank Full time

    At Great Southern Bank we're a customer-obsessed bunch. We pull out the stops to help all Australians own their own home. This means attracting and retaining customers through our strong brand, clever propositions, and award-winning service and support. Our Customer Service Specialist **Personal Lender**) role is pivotal to supporting our purpose. Based in...

  • Customer Care Representative

    1 week ago

    Campbelltown, Australia Connect Pathway Full time

    **Rewarding role assisting people with disability**: - **Friendly and supportive team**: - **Growing business with future career growth potential** We are looking for a new team member to join our Customer Care team to help support our NDIS customers, support coordinators and providers. This role will suit people with great communication skills that have...

  • Customer Service Representative

    1 week ago

    Campbelltown, Australia The Automotive Group Full time

    **FREE PARKING ONSITE!**: - **Campbelltown**: - **$32.00 per/h + comm.**: - **Gtd 15hrs per week (8:00 to 11:00)**: - **Monday to Friday (mornings only).**: - **Full training provided - no exp. necessary.**: - **Free Parking** TAG has proudly been the industry leader in our successful On Site Customer Service & Sales Program for over 25 years. We are looking...

  • Customer Service Officer

    1 week ago

    Campbelltown, Australia Maxima Full time

    Great work-life balance - Attractive hourly rate - Positive team culture Located in the North Eastern suburbs, our client, The ARC, is looking for experienced Customer Service Officers to join their team. This high profile facility provides state of the art aquatic, fitness, sports, café, function and crèche facilities **The Role** Operating on a casual...