Environmental Services Manager

**About the Role**

We are seeking an experienced and dedicated **Environmental Services Manager** to lead our Environmental Services Department. In this pivotal role, you will be responsible for ensuring strict hygiene, infection control, and OH&S standards while effectively managing human and financial resources to deliver high-quality outcomes and exceptional customer service.

**Key Responsibilities**:

- Oversee operational management of Environmental Services, including housekeeping, hygiene, linen, and patient transport.
- Maintain hospital cleanliness across all areas, including patient rooms, theatres, and public spaces.
- Manage workforce planning, recruitment, and retention to ensure optimal staffing levels.
- Ensure compliance with infection control procedures and regulatory requirements.
- Lead a team, fostering a positive, collaborative, and forward-thinking culture in line with Ramsay Health Care’s values.
- Monitor and manage linen usage and equipment needs within budget targets.
- Address and manage complaints in a timely and sensitive manner, ensuring compliance with Ramsay’s policies.
- Participate in hospital committees and business development activities, contributing to growth and improvement strategies.

**Qualifications/Selection Criteria**:

- Demonstrated leadership experience in operational management, ideally within a healthcare or hospital environment.
- Strong communication skills and the ability to work both independently and as part of a team.
- A tertiary qualification in management, hospitality, or a related field (desirable).
- Experience in environmental or facility services, particularly within a healthcare or large hotel setting.
- Commitment to Ramsay’s values and The Ramsay Way, ensuring high standards of professionalism, integrity, and customer service.

The successful applicant needs to be flexible with shifts and have the ability to work in a fast-paced environment.

**About the company**

Greenslopes Private Hospital is Australia’s leading private teaching hospital, owned and operated by Ramsay Health Care, and located just 5km from Brisbane’s CBD. Our employees are committed to delivering the best treatments and outcomes for each patient in an innovative and supportive environment. We have highly-trained local specialists - many of whom are leaders in their chosen fields. The hospital employs 2,500 staff, contains 32 specialty units, and has 22 operating theatres, 4 Cardiac Cath Labs and 10 rooms in the Day and Minor procedure Unit. We offer an extensive range of rewards and benefits for our employees including reduced private health insurance, free car parking, onsite childcare, and a variety of retail, corporate and financial services discounts.

**What’s in it for you?**
- **Professional Advancement**: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
- **Discounts**: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
- **Health and Wellbeing**: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.
- **Leisure/Social/Financial**: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

**How to Apply**

**Requirements**:
Everyone who joins Ramsay:

- _Must provide a _**National Police** check conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases