Receptionist/administrator

1 day ago

Midland, Australia TWICE BLESSED WELLBEING PSYCHOLOGISTS PTY LTD Full time

**Twice Blessed Wellbeing Psychologists** are seeking an experienced allied health administrative assistant to join our team. **The availability to work 5 days a week would be essential **to assist our administrative needs.

Twice Blessed Wellbeing Psychologists is a private practice in Midland. We provide psychological assessment and treatment for adults, couples and children for a variety of presenting issues. _**Twice Blessed aims to increase access to **_**psychological services**_ **to **_**all people**_ **independent of their financial situation.**_

The business operates Monday to Friday. Experience as an allied health provider receptionist (psychologist, medical, dental, etc) **and the availability to work 5 days a week and relief work as required **to cover our other receptionists that are away or on personal leave.

**General Purpose of the Position**
- To provide high quality reception and secretarial services to the clients, psychologists and any other staff in a _caring_ and _supportive_ manner.
- To maintain _confidentiality_ of all information.
- To operate _productively_ and _independently_ with mínimal supervision required and be part of a team too.
- To operate within the organisation's policies and procedures and within the scope of their expertise.

**Essential Duties & Responsibilities**

In accordance with policies & procedures:

- Receive and convey messages in writing, verbally and electronically
- Answer the telephone in a courteous and professional manner
- Liaise with clients in a compassionate manner and with healthy professional boundaries
- Liaise with psychologists, service providers and other professionals in a respectful manner
- Make and confirm appointments
- Keep accurate records of client contact details on Psychologists spreadsheets and other relevant lists
- Maintain a standby list for clients waiting to see a psychologist
- Update calendars
- Update client attendance records
- Billing and receipt of moneys including Medicare, Hicaps
- Invoicing
- Undertake Banking procedures _if required_
- Operate all aspects of EFTPOS machine
- Faxing, scanning, filing and archiving of documents
- Prepare documents for mail-out _as needed_
- Type documents as required with a high level of accuracy
- Monitor stationery and/or office supply levels and place orders as required to maintain a working supply at all times.
- Contribute equitably to maintaining the cleanliness of the practice
- Maintain practice dress standards
- Any other administrative duties as directed by the employer
- Knowledge and understanding of Halaxy could be beneficial but not essential

**Essential Values**
- Respectful behaviour towards all stakeholders
- Proactivity and Initiative
- Discretion and awareness of the privacy of the sensitive information we deal with
- Teamwork and cooperation
- Flexibility and adaptability to meet the needs of our business and our clients
- **Please Note: Previous applicants are welcome and encouraged to re apply**_

Contact

Address 33 Victoria St Midland

Phone: 0406148465

**Job Types**: Full-time, Part-time, Permanent, Fixed term, Casual

Pay: $25.00 - $37.00 per hour

Expected hours: 4 - 28 per week

Schedule:

- Afternoon shift
- Monday to Friday
- Morning shift
- No weekends

Supplementary Pay:

- Overtime pay
- Penalty rates

Work Location: In person

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