Receptionist/Administration Officer – Midland

Kaya Wanju

About the Role

We are seeking a Receptionist / Service Support Officer to join our Service Support team and contribute to the wider organisation by providing high-quality reception and administrative support. This role plays a key part in ensuring the smooth delivery of services across Parkerville Children and Youth Care, supporting the children, young people, and families we serve, many of whom have been impacted by trauma from abuse.

This is a part-time, permanent position (0.8 FTE – four days per week). The position is based at our Midland office, with occasional ad hoc coverage at our Armadale and Rockingham sites during staff leave.

About you

Join our team and provide high-quality reception and administrative support that helps our services run smoothly. You'll be the first point of contact for clients, families, and visitors – managing calls, appointments, and enquiries with professionalism and care. You'll also assist the Service Support Coordinator and broader team with administration, meeting minutes, and office coordination.

You'll bring:

• A qualification in Business Administration or relevant admin experience (ideally in health or community services).
• Strong communication and organisational skills, with excellent attention to detail.
• The ability to handle sensitive information with professionalism and a trauma-informed approach.
• Highly organised, able to multitask, prioritise, and meet deadlines.

Why Join Us?

Parkerville Children and Youth Care are uniquely positioned to provide the successful applicant with the following benefits.

• SCHADS Schedule B and Level – Level 2.1 – 2.3 $34.58 – $36.75

• EAP Service with Wellness resources

• Salary Packaging of up to $15,900

Support and Culture

Professional development that empowers you: We provide regular personal development opportunities to ensure you have access to high-quality learning, skill-building, and reflective practice – supporting your certification and career growth.

A culture of safety and respect: Psychological safety is a priority – we value open communication, collaboration, and a workplace where everyone feels supported to bring their authentic self.

Parkerville Children and Youth Care have a zero tolerance to alcohol and drugs.

It is essential that all applicants meet the above criteria and are permitted to work and remain in Australia with no limitations.

We hope to hear from you by 4:00pm, Monday 10th November 2025. Applications will be assessed on a regular basis, and we may not wait until the closing date before you hear from us. We reserve the right to close the position earlier.

Our Commitment to Child Safety and Inclusion

Parkerville Children and Youth Care Inc. complies with the National Principles for Child Safe Organisations and is committed to fostering a safe, inclusive, and respectful workplace for all.

We are committed to fostering a safe, inclusive, and respectful workplace where everyone can bring their authentic selves to work. We welcome applications from people of all genders, sexualities, ages, abilities, religions, and cultural backgrounds.

We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and bring their culture, wisdom, and community knowledge to our team.

We're happy to support alternative application formats, including storytelling or phone calls, please email or phone

If you would just like to have a yarn about the role – please contact Stef Kerr, at to arrange a time

This recruitment process may also be used to create a pool of suitable candidates for similar roles that may arise over the next 12 months. Applications placed in the pool will be actively considered for these future vacancies.