Scheduler

2 weeks ago

North Coast, Australia Pearl Home Care Full time

**PEARL HOME CARE - North Coast NSW**:
**Job Title**:Scheduler**:
**Applications Now Open**:

- Pearl Home Care - North Coast NSW

Pearl Home Care is seeking an experienced and highly organised **Scheduler** to join our dynamic home care team in Ballina. This critical, full-time role is responsible for the efficient rostering and scheduling of our support workforce across the region, ensuring continuity and quality care delivery. Working in close collaboration with our care coordinators and senior management, the Scheduler plays a vital role in maintaining service standards, addressing staffing needs, and supporting our operational effectiveness.

This is an ideal opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and is committed to supporting both clients and care staff. During quieter periods, the Scheduler will also provide general administrative support to the office team. Duties will include:
**Scheduling and Rostering**:

- Prepare, manage, and maintain daily and weekly schedules for care workers using our rostering software.
- Prepare, manage, and maintain shifts which comply with SCHADS requirements.
- Match care staff availability, location, and qualifications with client preferences and needs.
- Proactively manage short-notice changes, cancellations, and emergency scheduling.
- Ensure compliance with service agreements, funding requirements, and care plans.
- Communicate clearly and promptly with staff and clients regarding scheduling changes.
- Monitor continuity of care and flag potential risks to the coordinators or management team.

**Staff and Client Support**:

- Liaise with care staff to confirm availability, shifts, and preferences.
- Provide support to care staff in relation to shift queries or adjustments.
- Assist with onboarding schedules for new staff, including shadow shifts.
- Act as a first point of contact for shift-related issues and escalate where necessary.

**Office Administration**:

- Assist with incoming calls and general enquiries in a professional and courteous manner.
- Provide administrative support to the coordination and management team as required.
- Maintain accurate client and staff records in the care management system.
- Contribute to the smooth operation of the office and foster a collaborative team environment.
- Undertake data entry, filing, and documentation tasks as needed.

**Skills and Attributes**:

- Excellent time management and organisational skills.
- Deep understanding of the SCHADS Award.
- Strong attention to detail and ability to multitask effectively.
- High-level problem-solving and decision-making skills.
- Strong communication and interpersonal skills.
- Ability to work under pressure and manage competing priorities.
- Customer service orientation and a commitment to quality care.

**Essential Criteria**:

- Previous experience in scheduling, rostering, or coordination.
- Understanding of Home Care Packages.
- Proficient in Microsoft Office Suite (Outlook, Excel, Word).
- Demonstrated ability to work collaboratively within a team.
- Strong understanding of confidentiality and professional boundaries.
- Current National Police Check (or willingness to obtain).
- COVID-19 and influenza vaccination (as per current health directives).

**Use Subject: Scheduler Application

  • Scheduler

    1 week ago

    North Ryde, Australia Downer Group Full time

    **THE OPPORTUNITY** We are searching for a **Workforce Scheduler **to join our high performing team based in North Ryde. This role involves liaising with both our internal team members and our construction partners, ensuring we maintain our schedule and target dates and accurately report updates for our client. Reporting to the Project Manager, you will be...

  • Scheduler

    5 days ago

    North Lakes, Australia Ozcare Full time

    **$51.95 per hour**: - **Casual position available**: - **Access to NFP salary packaging to increase your take home pay** - Ozcare has a Casual opportunity available for a Scheduler based at our North Lakes Community Care branch.**Your Role** As Scheduler you'll be looking after the most important people in our organisation - our clients. Your tasks will...

  • Scheduler

    1 week ago

    North Lakes, Australia Ozcare Full time

    **$50.20 per hour**: - **Casual role available** - We're hiring smiles! Our staff are our greatest asset and we acknowledge and thank them for their ongoing hard work, dedication and commitment to helping our clients live their best lives. _ **Your Role** As Scheduler you'll be looking after the most important people in our organisation - our...

  • Scheduler

    4 weeks ago

    Sunshine Coast, Australia Lowes Petroleum Service Full time

    At Lowes Petroleum, we're dedicated to building a Thriving Regional Australia. As one of the nation's largest and most trusted regional fuel and lubricant suppliers, we maintain our "country' ethos while expanding our reach across QLD, NSW, VIC & TAS. Our extensive network of bulk fuel and lubricant depots, delivery vehicles, and Retail Service Stations is...

  • Scheduler

    1 day ago

    Gold Coast, Queensland, Australia Buildsafe Australia Pty Ltd. Full time

    About UsBuildsafe is an innovative leader within the building and construction space, providing height safety systems and solutions. We are fast-paced, ever-evolving and constantly challenging ourselves to be the best we can beAs a company, we place a strong emphasis on developing and building strong relationships with our partners and clients, including our...

  • Scheduler

    2 weeks ago

    Sunshine North, Australia Air Liquide Full time

    Air Liquide Australia is a market leader Gases, Technologies and Services for Industry in Australia. Air Liquide Australia provides innovative, responsive and customer focused services to our product range, which improves the performance of our customers while helping protect the environment. As a Packaged Gas (PG) Scheduler, you will be responsible for...

  • Scheduler

    2 days ago

    Gold Coast, Queensland, Australia At Full time

    Add expected salary to your profile for insightsBuildsafe is an innovative leader within the building and construction space, providing height safety systems and solutions.We are fast-paced, ever-evolving and constantly challenging ourselves to be the best we can beAs a company, we place a strong emphasis on developing and building strong relationships with...

  • Scheduling Coordinator

    5 days ago

    Laverton North, Australia Dimension Stone Full time

    **About us**: Dimension Stone is a major player in the Manufacturing and Installation of Kitchen Stone Bench-Tops and Splash-Backs. We have gained a reputation for delivering Superior Products with Exceptional Customer Service. Our portfolio of Customers includes many of Australia’s leading Retailers and Builders. We are looking for an experienced...

  • Scheduling Coordinator

    2 weeks ago

    Coburg North, Australia Ensure Restore Full time

    We are a commercial and residential building company based in the Northern Suburbs who specialise in insurance work. We are known for delivering high quality workmanship for insurance builders and our attention to detail. **The Role** Ensure Restore is looking for an experienced scheduler to join their administration team. This role is currently 100% work...

  • Installation Scheduler

    4 days ago

    Coburg North, Australia Mobility Access Modifications Full time

    **Installation Scheduler** Salary negotiable based on experience Full time Monday to Friday 6.30am to 2.30pm Mobility Access Modification is a manufacturing company based in Coburg North with over 21 years of experience in servicing Melbourne and surrounds. We specialise in modifying homes for the elderly and mobility impaired while helping them maintain...