Team Leader

6 days ago

Surfers Paradise, Australia Cross Country Swimming Full time

Working closely with the CEO on the Gold Coast, we are seeking the expertise of an experienced industry professional to manage a suite of trips which will vary, alongside a team of passionate leaders and destination team members.

With the ability to work remotely and from the head office, this position is ideal for those not necessarily located on the Gold Coast but wishing to continue in their career in tourism with a flexible working arrangement.

Cross Country Swimming is part of a group of companies in adventure travel that have over 25 years of experience operating authentic and unique adventure holidays with a genuine focus on the paths less travelled.

We are the pioneers in designing groundbreaking itineraries in many destinations, especially Asia, and many years of 5 star reviews saying our trips allow clients to do many activities that they didnt think possible. As the leaders in swimming related multi activity travel, we focus on sustainable and regenerative tourism practices and offer big adventures with a small footprint. With a staff of dedicated and passionate travelers, this is a perfect opportunity to mix business with pleasure

You’ll be responsible for (but not limited to):

- Managing a suite of trips
- Supporting clients with sales requests - for group and private itineraries
- Liaising with ground operators in each area on itineraries, costs, quality controls, private groups and positive impact projects
- Writing trip copy for inclusion in brochures/website
- Writing trip notes and pre departure information for each trip
- Assessing feedback from client questionnaires and responding to same
- Trouble shooting
- Product comparisons
- Ensuring trips in the field operate to the highest environmental and safety standards
- Creating ground breaking itineraries which satisfy our travellers thirst for adventure

To be considered for this position you will need to demonstrate the following competencies:

- Minimum of 2 years of travel industry experience, preferably in a similar role and in adventure travel ideally
- Comprehensive first hand travel experience to many of our destinations, such as Japan, Australia, Greece, Indonesia, Galapogas, Borneo, Fiji, Solomon, Philippines
- Excellent attention to detail
- Ability to use initiative and think laterally
- Great written and verbal communication, organisational and negotiation skills
- Proficiency in Office 365 suite (including Word, Excel, PowerPoint) and some CMS experience desirable, along with self-sufficiency and capacity to learn systems quickly
- A drive to contribute positively to the team, capacity to build a strong rapport with stakeholders and to participate in conferences, info nights and events
- A genuine passion for adventure travel with open water swimming focus and the capacity to translate this into creating innovative itineraries

**Job Types**: Full-time, Part-time, Fixed term, Contract
Contract length: 6 months

Pay: From $30.00 per hour

**Benefits**:

- Employee discount
- Employee mentoring program
- Gym membership
- Paid volunteer leave
- Professional development assistance
- Referral program
- Travel reimbursement
- Visa sponsorship
- Work from home

Supplementary Pay:

- Bonus
- Penalty rates
- Performance bonus
- Tips

Work Authorisation:

- Australia (preferred)

Work Location: Hybrid remote in Surfers Paradise, QLD 4217

Application Deadline: 31/03/2024

  • Skypoint Team Leader

    4 days ago

    Surfers Paradise, Australia Dreamworld Full time

    **SkyPoint Team Leader** **(** **Requisition ID***: **015463** **)** **Description** - **Are you a proactive, dedicated, hands on and engaging leader? This exciting, part time 20-38 hours per week leadership role could be for you!**: - **Are you passionate about positive and engaged guest interaction and service with a focus on Food & Beverage, Events,...

  • Surfers Paradise Team Leader

    1 day ago

    Surfers Paradise, Australia Yo-Chi Full time

    **Surfers Paradise Team Leader**: Venue Leadership Roles Team Leader Surfers Paradise Permanent / Full Time QLD - Queensland Access leadership training and development to take your career to the Be part of a vibrant, supportive, and fun-loving team culture We prioritize internal growth, offering clear pathways for career progression. **Step Into Your...

  • Skypoint Team Leader Pt12

    6 days ago

    Surfers Paradise, Australia Dreamworld Full time

    **SkyPoint Team Leader PT12** **(** **Requisition ID***: **015707** **)** **Description** - **Are you a proactive, hands on and engaging Leader?** **This exciting, part time 12-38** **hours** **per week** **l**eadership role could be for you!**: - **Are you passionate about** **creating** **positive and engag**ing guest interactions**?**: - **Cash bonus...

  • Skypoint Team Leader Pt30

    5 days ago

    Surfers Paradise, Australia Dreamworld Full time

    **SkyPoint Team Leader PT30** **(**Requisition ID**:015843**)** **Description** SkyPoint is located on the 77th floor of the Gold Coast’s Q1 building and is truly an extraordinary venue, 230 meters in the sky. We are searching for experienced and passionate Team Leaders to guide our team in ensuring our guests have a positive and memorable SkyPoint...

  • Food and Beverage Team Leader

    2 days ago

    Surfers Paradise, Australia Wyndham Destinations Full time

    **We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every...

  • Team Leader Concierge

    2 weeks ago

    Surfers Paradise, Australia Marriott International, Inc Full time

    **Job Number** 22184663 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Gold Coast Resort & Spa, 158 Ferny Avenue, Surfers Paradise, QUEENSLAND, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **About the role** Start your journey with the JW Marriott Gold Coast...

  • Skypoint Team Leader Part Time 20

    2 days ago

    Surfers Paradise, Australia Dreamworld Full time

    **SkyPoint Team Leader Part Time 20** **(** **Requisition ID***: **015531** **)** **Description** - **Are you a pro-active, dedicated, hands on and engaging Leader? This exciting, part time 20-38hrs per week Leadership role could be for you!**: - **Are you passionate about positive and engaged Guest interaction and service with a focus on Food & Beverage,...

  • Skypoint Team Leader Part Time 20

    1 week ago

    Surfers Paradise, Australia Dreamworld Full time

    **SkyPoint Team Leader Part Time 20** **(** **Requisition ID***: **015559** **)** **Description** - **Are you a pro-active, dedicated, hands on and engaging Leader? This exciting, part time 20-38hrs per week Leadership role could be for you!**: - **Are you passionate about positive and engaged Guest interaction and service with a focus on Food & Beverage,...

  • Front Office Team Leader

    4 days ago

    Surfers Paradise, Australia Wyndham Destinations Full time

    **Put the World on Vacation** At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel...

  • Team Leader F+b and Events

    4 days ago

    Surfers Paradise, Australia Dreamworld Full time

    **Team Leader F+B and Events** **(**Requisition ID**:016158**)** **Description** - **Are you looking to expand your leadership skills in the hospitality and events industry? This part time 30-38 hours per week leadership role could be for you!**: - **Leave your mark on one of Australia’s most iconic venues leading a vibrant and exciting team.**: -...