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Housekeeping Team Leader

2 weeks ago

Surfers Paradise, Australia Wyndham Destinations Full time

**We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

**GO WHERE JOY IS IN THE JOURNEY**

At Wyndham Destinations, we go further as a team. We believe in the impact of a helping hand and the power of vacations. If you enjoy working in an environment where no two days are the same, join our Surfers Paradise team as the **Housekeeping Supervisor** today

**How You’ll Shine**

As the Housekeeping Supervisor, you will be responsible for ensuring a high standard of service and cleanliness is maintained at all times.
- Clean hotel rooms to include sleeping quarters, kitchens, bathrooms and living rooms while maintaining housekeeping detail standards
- Delegate workload to ensure rooms are refreshed in a timely manner
- Control stock and report discrepancies to the Executive Housekeeper
- Quality check rooms and liaise with Front Office to release for occupancy
- Plan and implement weekly rosters in consultation with Housekeeping Manager
- Observe precautions required to protect resort guests and guest property.
- Respond appropriately to guest enquiries and concerns to ensure total guest satisfaction, handle guest issues to resolution in effort to improve the guest experience and escalate any outstanding guest inquiry or concern to management.

**How You’ll Be Rewarded**

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

- professional development funding
- discounted hotel stays across Australia, Fiji, New Zealand
- subsidised private health cover*

**What You’ll Bring**

To be successful in this role, you will be:

- Previous experience within a similar hotel position
- A sound understanding of Workplace Health and Safety, including safe chemical handling
- Strong communication skills
- An ability to work well independently and in a team environment
- Have the ability to recognize and solve problems in the workplace
- Ability to work a flexible schedule, including nights, weekends, public and school holidays.

**Where You’ll Begin Your Journey**

Our Surfers Paradise resort is located on the picturesque Gold Coast, a relaxing location to unwind, which is renowned for its beautiful coastline, serene canals and enjoyable local attractions. It is the ideal place for enjoying a laidback coastal vibe, endless sunshine and the Gold Coast’s variety of famous attractions.

**Where Memories Start with You**:
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.