Housekeeping Team Leader

6 days ago

Surfers Paradise, Australia Wyndham Destinations Full time

**We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

**How You'll Shine**

To actively contribute to the company's vision to put the world on vacation by ensuring a high standard of service and cleanliness is maintained at all times.
- Clean hotel rooms to include sleeping quarters, kitchens, bathrooms and living rooms while maintaining housekeeping detail standards
- Delegate workload to ensure rooms are refreshed in a timely manner
- Control stock and report discrepancies to the Housekeeping Manager
- Quality check rooms and liaise with Front Office to release for occupancy
- Plan and implement weekly rosters in consultation with Housekeeping Manager
- Observe precautions required to protect resort guests and guest property.
- Respond appropriately to guest enquiries and concerns to ensure total guest satisfaction, handle guest issues to resolution in effort to improve the guest experience and escalate any outstanding guest inquiry or concern to management.

**How You'll Be Rewarded**
- Professional development funding
- Discounted hotel and resort stays globally

**What You'll Bring**
- Previous experience in a similar position would be highly regarded, however it is not vital
- A sound understanding of Workplace Health and Safety, including safe chemical handling
- Strong communication skills
- An ability to work well independently and in a team environment

**Where Memories Start with You**:
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

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