Channel Operations Manager

16 hours ago


Melbourne, Australia AGL Energy Full time

As the needs of our customers change, so do we.

At AGL, we believe progress is powered by our people.

If you’re set on making real change for tomorrow, we have the scale, resources and ambition to get it started today.

Now’s an extraordinary time to work with us. We’re taking the lead on renewables and expanding our products to make them more sustainable, affordable and useful for all Australians.

That’s what we call progress. To achieve it, we’re bringing together people with unique stories, perspectives, backgrounds and talent - and we need yours too

About the Role

An exciting opportunity has become available for a six-month fixed-term position for an experienced people leader to join and lead the Sales Operations team.

The Sales Operations team have a variety of different responsibilities including:

- Management of the external sales channels onboarding function in addition to ongoing support for these parties
- Sales fulfilment reporting, analysis of trends and implementing improvements
- Coordinating system enhancements & processes (API/SAP) in relation to pipeline and on-boarding
- Managing the Sales incentive budget, forecasting, PO’s, invoicing and reconciliation processes and associated reporting
- Reporting on cost measures for in channel performance

The Channel Operations Manager is responsible for providing clear leadership, direction and support to the team.

What you’ll be doing:

- Contributing to the Sales, Growth & Transformation (SG&T) extended leadership team
- Leading the sales operations strategy within SG&T
- Manage and inspire three direct reports and six indirect reports
- On board new channels and create seamless operational processes
- Identify, escalate and investigate discrepancies in monthly spend
- Identify ongoing continuous improvement opportunities
- Ensure payment deadlines are met for stakeholders and correct processes are followed for invoice processing
- Management of third-party vendor reconciliation processes, ensuring on time and accurate reconciliation of monthly sales incentives

About You

We are looking for a strong people leader who is hands on and can step in when required to assist the team; can do it all, from cost management to data washing and a whole lot in-between.

You will need to love people, process and systems.

What you’ll bring to the table:

- Strong leadership experience
- A process improvement mindset
- You can implement strategic vision and change
- You understand sales fulfilment
- A can-do attitude, you are happy to support and get involved in a variety of tasks

COVID-19 Vaccination Policy

Inclusion at AGL

AGL has a commitment to maintain a diverse workforce, and welcomes the opportunity for applicants to share their lived experiences. We also recognise that some applicants may not wish to disclose, and we respect their decision. To learn more about reasonable adjustments that can be offered throughout the recruitment process, please visit:
Job Family Group:
Sales


  • Channel Manager

    1 week ago


    Melbourne, Australia Bupa Full time

    **The Opportunity Reporting to the Head of Customer Engagement this role is accountable for driving innovation and efficiency in the way the Customer Engagement and Personalisation team manages the mail house channel. The role has direct responsibility for a team of channel specialists who will contribute and be responsible for the successful delivery of...


  • Melbourne, Australia AGL Energy Full time

    As the needs of our customers change, so do we. At AGL, we believe progress is powered by our people. If you’re set on making real change for tomorrow, we have the scale, resources and ambition to get it started today. Now’s an extraordinary time to work with us. We’re taking the lead on renewables and expanding our products to make them more...


  • Melbourne, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Location**: VIC- Melbourne CBD - **Opportunity for a key leadership role leading a Domain in the Digital team**: - **Bring your experience across Digital, Agile Methodology and Project/Program Management**: - **Be recognised as a leader, empowered to establish, grow, deliver and succeed** **It’s more than a career at...


  • Melbourne, Australia Thales Full time

    At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive - and that it’s all driven by human intelligence. Because it takes human intelligence to build and power the systems and solutions that people depend on every day. So we stay curious and make space for diverse points of view. We share what we know and...


  • Melbourne City Centre, Australia NAB Full time

    Consultant, Channel Management - Job number: 801891 - Primary position location: VIC- Melbourne CBD - Category: Banking & Financial Services - Category: Business Banking - Category: Call Centre/Contact Centre **Show More** - Work type: Permanent Full time - Closing at: Jul 22 2025 - 23:55 AEST **Favourite** - **Conduct operational activities supporting...


  • Melbourne, Australia AGL Energy Full time

    As the needs of our customers change, so do we. At AGL, we believe progress is powered by our people. If you’re set on making real change for tomorrow, we have the scale, resources and ambition to get it started today. Now’s an extraordinary time to work with us. We’re taking the lead on renewables and expanding our products to make them more...


  • Melbourne, Australia Bupa Full time

    **Employment Term**: Permanent **Location**: Melbourne The primary purpose of Strategic Channel Insights Manager role is to develop and deliver compelling insights which deliver clear and actionable recommendations that guide the development and execution of current and future business strategies. In line with overarching strategic priorities, this role...


  • Melbourne, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Location**: Aust - VIC Metro - **Outstanding opportunity to build and progress your career**: - **Committed to working flexibly**: - **Use your passion and expertise to drive positive outcomes for our colleagues and customers.** **About the role**: Your career at NAB is about more than money, it's about serving our...

  • Channel Manager

    2 weeks ago


    Melbourne, Australia AustralianSuper Full time

    We make a difference, delivering outcomes for our millions of members - Exciting growth, coupled with support to help you develop your career - Permanent full-time role, can be based in any Australian capital city **Reach your career potential with AustralianSuper. **AustralianSuper has a single-minded ambition: to improve the retirement outcomes of our...


  • Melbourne, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...