Channel Operations Manager

4 days ago

Melbourne, Australia AGL Energy Full time

As the needs of our customers change, so do we.

At AGL, we believe progress is powered by our people.

If you’re set on making real change for tomorrow, we have the scale, resources and ambition to get it started today.

Now’s an extraordinary time to work with us. We’re taking the lead on renewables and expanding our products to make them more sustainable, affordable and useful for all Australians.

That’s what we call progress. To achieve it, we’re bringing together people with unique stories, perspectives, backgrounds and talent - and we need yours too

About the Role

An exciting opportunity has become available for a six-month fixed-term position for an experienced people leader to join and lead the Sales Operations team.

The Sales Operations team have a variety of different responsibilities including:

- Management of the external sales channels onboarding function in addition to ongoing support for these parties
- Sales fulfilment reporting, analysis of trends and implementing improvements
- Coordinating system enhancements & processes (API/SAP) in relation to pipeline and on-boarding
- Managing the Sales incentive budget, forecasting, PO’s, invoicing and reconciliation processes and associated reporting
- Reporting on cost measures for in channel performance

The Channel Operations Manager is responsible for providing clear leadership, direction and support to the team.

What you’ll be doing:

- Contributing to the Sales, Growth & Transformation (SG&T) extended leadership team
- Leading the sales operations strategy within SG&T
- Manage and inspire three direct reports and six indirect reports
- On board new channels and create seamless operational processes
- Identify, escalate and investigate discrepancies in monthly spend
- Identify ongoing continuous improvement opportunities
- Ensure payment deadlines are met for stakeholders and correct processes are followed for invoice processing
- Management of third-party vendor reconciliation processes, ensuring on time and accurate reconciliation of monthly sales incentives

About You

We are looking for a strong people leader who is hands on and can step in when required to assist the team; can do it all, from cost management to data washing and a whole lot in-between.

You will need to love people, process and systems.

What you’ll bring to the table:

- Strong leadership experience
- A process improvement mindset
- You can implement strategic vision and change
- You understand sales fulfilment
- A can-do attitude, you are happy to support and get involved in a variety of tasks

COVID-19 Vaccination Policy

Inclusion at AGL

AGL has a commitment to maintain a diverse workforce, and welcomes the opportunity for applicants to share their lived experiences. We also recognise that some applicants may not wish to disclose, and we respect their decision. To learn more about reasonable adjustments that can be offered throughout the recruitment process, please visit:
Job Family Group:
Sales

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