Victorian Patient Transport Assistance Scheme

5 days ago

Melbourne, Australia Department of Health Full time

Location: Melbourne | CBD

Job type: Full time / 6 Months

Organisation: Department of Health

**Salary**: $56,271 - $72,262

Occupation: Administration/Secretarial

Reference: VG/1712929

***:
The Victorian Patient Transport Assistance Scheme (VPTAS) is a statewide program which provides financial reimbursement for travel and accommodation costs incurred by rural Victorians and their escorts when travelling long distances to access specialist medical services.

As a Victorian Patient Transport Assistance Scheme (VPTAS) Officer, you will be an integral team member responsible for a range of administration tasks associated with the scheme. The VPTAS Officer role involves a focus on continuous improvement as you assist in assessing eligibility for financial reimbursement for travel and accommodation costs incurred by rural Victorians accessing specialist medical services according to established policies and guidelines. Other tasks undertaken include mail management, registering VPTAS claims, and providing outstanding customer service to all VPTAS clients and stakeholders..

**Accountabilities**:

- Explain VPTAS rules, procedures and operational policies to individual clients or colleagues.
- Draft routine VPTAS internal reports and correspondence, liaises with stakeholders, clients and external providers.
- Suggest alternative approaches to clients or stakeholders and understand procedures for effectively dealing with people exhibiting challenging behaviour.
- Develop and maintain knowledge of established VPTAS techniques and organisational processes.
- Have proficient skills in the use of software, and knowledge of legislation, regulations, policies and processes relevant and specific to the VPTAS Officer role.
- Undertake standard processing work, such as data entry, vendor creation requests, payments and reports using office databases, perform telephone duties and other duties as specified.
- Cooperate with managers in consultative processes that improve health and safety by using the relevant tools and systems, such as procedures, guidelines and policies.
- Keep accurate and complete records of your work activities in accordance with legislative requirements and the department's records, information security and privacy policies and requirements.
- Take reasonable care for your own health and safety and for that of others in the workplace by working in accordance with legislative requirements and the department's occupational health and safety (OHS) policies and procedures.
- Demonstrate how the actions and outcomes of this role and work unit impact clients and the department's ability to deliver, or facilitate the delivery of, effective support and services.

**Mandatory Vaccination Policy**

**HOW TO APPLY**:
For this position, you are not required to address each of the key selection criteria in a separate written document.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

  • Victorian Patient Transport Assistance Scheme

    2 weeks ago

    Melbourne, Australia Department of Health Full time

    ***: The Victorian Patient Transport Assistance Scheme (VPTAS) is a statewide program which provides financial reimbursement for travel and accommodation costs incurred by rural Victorians and their escorts when travelling long distances to access specialist medical services. As a Victorian Patient Transport Assistance Scheme (VPTAS) Officer, you will be an...

  • Patient Services Assistant

    1 week ago

    Melbourne, Australia Monash Health Full time

    Location: Melbourne | Southern Metropolitan Job type: Full time, Part time Organisation: Monash Health **Salary**: Salary not specified Occupation: Administration/Secretarial, Facilities Management, Health and Allied Health Reference: 59481 **Our journey** As a Monash Health hospital, the Victorian Heart Hospital will be uniquely positioned to provide...

  • Patient Services Assistant Icu

    6 days ago

    Melbourne, Australia Monash Health Full time

    Location: Melbourne | Southern Metropolitan Job type: Full time, Part time Organisation: Monash Health **Salary**: Salary not specified Occupation: Administration/Secretarial, Facilities Management, Health and Allied Health Reference: 64780 **Our Support Services team is the “heartbeat” of Australia’s first Heart Hospital** As a **Monash...

  • Patient Transport Officer

    1 week ago

    Melbourne, Australia Ambulance Victoria Full time

    Ambulance Victoria's mission is to improve the health of our community by delivering innovative, high quality ambulance services and provide outstanding emergency healthcare, every time. About the role As part of a multidisciplinary team, the Patient Transport Officer's key objective is to provide effective and efficient transportation of critically unwell...

  • Transport Planner

    2 weeks ago

    Melbourne, Australia Department of Transport Full time

    **About the Role**: The role will support senior team members in reviewing proposals such as Precinct Structure Plans and major transport projects to ensure the future transport system will be able to meet the needs of all users. With a key focus on transport and landuse planning in greenfields, the role makes recommendations on the scope and scale of future...

  • Transport Planner

    2 weeks ago

    Melbourne, Australia Department of Transport Full time

    Location: Melbourne | Western Metropolitan Job type: Full time Organisation: Department of Transport **Salary**: $90,067 - $102,192 Occupation: Engineering Reference: VG/DOT/TS/1694435 The Department of Transport and Planning brings together all transport modes to design, plan, build and operate Victoria's transport system. Our job is to further...

  • Patient Transport Officer

    1 week ago

    Melbourne, Australia Ambulance Victoria Full time

    Location: Melbourne | CBD Job type: Casual Organisation: Ambulance Victoria **Salary**: Salary not specified Occupation: Other Reference: AV/1673234 Ambulance Victoria's mission is to improve the health of our community by delivering innovative, high quality ambulance services and provide outstanding emergency healthcare, every time. **About the...

  • Financial Assistance Scheme Assessor

    7 days ago

    Melbourne City Centre, Australia Department of Justice and Community Safety Full time

    Make decisions on eligibility for financial assistance as per legislation, established policy, guidelines, and procedures. - Ongoing positions available - VPS4: $92,332 - $104,762 + superannuation The Department of Justice and Community Safety are seeking Assessors to join the new Victims of Crime Financial Assistance Scheme, to consider and approve...

  • Patient Services Attendant

    1 day ago

    Melbourne, Australia Victorian Government Full time

    **Overview**: **Work Type**:Ongoing - Full-time **Salary**: $60,000 - $61,000 **Grade**:Grade not specified **Occupation**:Health and allied health **Location**:Melbourne - CBD and Inner Metro suburbs **Reference**:5994 - At Peter Mac we aim to continuously improve cancer care, research and education across all cancers and for all people affected by...

  • Patient Services Assistant G2

    2 weeks ago

    Melbourne, Australia Austin Health Full time

    Location: Melbourne | Northern Metropolitan Job type: Part time Organisation: Austin Health **Salary**: Salary not specified Occupation: Community Services, Health and Allied Health, Other, Medical, Nursing, Aged Care Reference: 50014 - Part time ongoing hours available - Heidelberg location, on ward 5 West At Austin health - $15000-$16000 base +Salry...