Relationship Manager
4 days ago
Job Expectations
A fantastic opportunity has presented itself for a Relationship Manager - Customer Support, reporting to the Senior Manager Customer Inbound from the Customer Delivery and Experience team, where you will join the New Developments team.
A bit about your role
As nbn transitions from building to operating a highly complex national network, the New Developments team continues to engage with customers to augment and extend the reach of the nbn network to new homes and businesses across Australia. The Relationship Manager plays a key role in enabling the timely rollout of new nbn network by partnering with developers, consultants, and internal stakeholders to deliver high-quality proactive network deployment.
A bit about you
If this sounds like the role for you, you likely bring experience in stakeholder engagement across property development and government sectors, along with strong customer relationship management skills and a strategic mindset. You have a proven ability to drive results and manage escalations effectively, complemented by program and compliance management expertise. Your strength lies in planning and delivering tailored solutions, communicating and collaborating effectively, and managing a large portfolio with exceptional organisation and multitasking capabilities.
Life at nbn
To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.
A more inclusive working world
Where to from here?
Please note that this role is a 12-month fixed term opportunity. Applications for this role will close at midnight on 11th of October 2025.
Worker Type
Permanent
Time Type
Full time
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