Relationship Manager

2 days ago


Sydney, Australia Westpac Group Full time

High performing team within our $3M space
- CBD based, with working flexibility

**The Role**

As a SME Relationship Manager, you will be critical to achieving Business Bank’s vision of helping make Australian businesses stronger. You will hold strong, lasting relationships with our business customers and act as a trusted advisor. You will collaborate and partner with a pod of other Business Banking Managers, to relationship manage a team-based portfolio of commercial professionals, with more complex business SME lending.

Your goal is to deliver exceptional service to our customers at every touch point. You will contribute to the achievement of the team and individual performance goals across customer, risk, financial and people.

You will regularly conduct customer needs reviews to provide business and consumer solutions to our Commercial customers, including transactional, payments, business loans, consumer mortgages, FX, identify cash-flow, investment and protection needs. You will also be required to prepare high quality sales proposal documents and submissions, ensuring deal quality is strong, reducing re-work and achieving right the first time.

**What’s in it for you?**

You will build your profile internally with senior stakeholders and be part of the future of a business that has been around for 200 years. You’ll be working for an organisation that supports development, internal career moves and flexible working. Along with competitive salary, you’ll receive Westpac’s generous benefits and a whole array of customer discounts.

**What Do I Need?**

Experience in Business Banking is what we’re looking for, if you’re ready to take the step up from an associate level, or are already a Relationship Manager, we would love to hear from you You will have expert understanding of the needs and opportunities for our customers, including challenges, trends and the competitive and regulatory environment. You will also have a strong ability to evaluate credit worthiness with a risk focus, undergoing a process of considering key risks, structural considerations or covenants, repayment, pricing for risk and policy exceptions. Your stakeholder and relationship building skills are polished, and communication is excellent.

**What’s it like to Work There?**

You’ll join one big, supportive team - but you’ll also be doing your bit to reach our vision to become one of the world’s greatest service companies. As an equal opportunity employer, we celebrate difference and love having a diverse and inclusive workplace.



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