Relationship Manager

**Relationship Manager**

**Join us at the Australian Museum and help us achieve our Mission to ignite wonder, inspire debate and drive change**

**About the Role**

Enthusiastic with a love of learning, the Relationship Manager will develop and steward a portfolio of donors with a focus on securing gifts of $10K+ with a particular focus on building an Australian Museum bequest strategy and pipeline of bequest intenders. With exceptional interpersonal skills and emotional intelligence, the person will proactively manage and develop relationships to solicit gifts from prospects and existing donors. The position will also support senior relationship managers at the Museum in the stewardship of major and principal gifts.

Employment Status:

- Clerk Grade 7/8
- Fixed term up to June 2028
- Full time 35 hours per week

Click on the following links to begin the journey to find your new career at the AM
- Role Description

You will be paid a competitive annual salary $113,574 - $125,720, plus employer's contribution to superannuation (currently 12%) and annual leave loading.

**About you**

We are seeking a driven Relationship Manager to secure gifts of $10K+ and steward donors across the full donor portfolio. You will have:

- at least 3 years’ experience in a fundraising, NFP or customer service role
- great organisational skills, be enthusiastic, results-focussed and a self-starter
- experience establishing, nurturing and stewarding relationships within a portfolio of existing and prospective donors and foundations
- exemplary interpersonal skills, including effective listening, empathy and discretion
- the ability to build and sustain relationships and exceptional customer service
- a demonstrated ability to meet deadlines, work under pressure and establish priorities
- a demonstrated growth and learning mindset with a positive, solution focused attitude.
- computer literacy in Microsoft Office suite products and previous use of CRM systems.

**Essential requirements**
- Relevant tertiary qualifications in arts, science, business, communications, marketing, museum studies or event management or a related field or equivalent work experience.

**About The Australian Museum**

**The Australian Museum is truly a great place to work. We aim to be a leading voice for the richness of life, the Earth and culture in Australia and the Pacific. We commit to transform the conversation around climate change, the environment and wildlife conservation; be a strong advocate for First Nations’ culture; and continue to develop world-leading science, collections, exhibitions and education programs.

Recent staff survey results confirm that our staff feel valued, accepted and supported and that they believe the AM is an inclusive workplace. AM staff also report a high level of job satisfaction.

The AM is located on the homelands of the Gadigal people and acknowledges and pays respect to the Gadigal people as the custodians of the land, sky and waterways, paying respect to Elders past and present.

Check out our current exhibitions and events here.

**Benefits**

Besides working together with other like-minded people, you will have access to professional development and dedicated Wellbeing programs.

**How to apply**

Applicants must submit (if submitted as attachment, please upload as PDF):
1. A one to two page covering letter which addresses the role description’s essential requirements, key knowledge and experience.

2. Resume
- Give an example when you successfully stewarded a major gift in an organisation with a diverse portfolio. In your experience, what approaches have you found most effective in ensuring strong donor engagement and long-term relationships? (Max. 350 words)

**Inclusive and welcoming**

The Australian Museum is an NSW Public Service organisation and aims to attract and retain the right people for the right jobs. The AM is a diverse and inclusive workplace where genuine participation and contribution is enabled, and everyone, regardless of their background, identity or circumstances is valued, accepted and supported to thrive at work.