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Vip Team Manager

2 weeks ago

Kingswood, Australia SpinBet Full time

**About Us**:
At Meliora Marketing, we’re not just another e-marketing agency. We’re on a mission to become Australia’s foremost marketing brand, setting the standard for innovative marketing services in the betting industry.

**About the Role**:
We’re currently seeking a **VIP Team Manager **to join our team. This is a full-time position based at our office in Adelaide, from 9 am until 6pm.
- Proven managerial experience, preferably specializing in premium account management, sales or customer service roles.
- A strategic mindset and strong leadership abilities to effectively manage a team of VIP Managers and drive performance. Strong interpersonal skills.
- Strong interest in the gambling industry.
- Excellent communication skills, both written and verbal.
- Flexibility to travel, attend events & meet clients overseas.

**What you’ll be doing**:

- Leading and managing a team of VIP Managers responsible for cultivating and nurturing relationships with high-value VIP players.
- Providing guidance, support, and training to VIP Managers to ensure they deliver exceptional service and tailored experiences to VIP clientele.
- Developing and implementing sales strategies and initiatives to enhance VIP player retention and loyalty, ultimately driving revenue growth.
- Collaborating closely with other departments, including marketing, operations, and customer support, to align sales efforts with overall business objectives.
- Monitoring sales performance metrics and analyzing data to identify trends, opportunities, and areas for improvement.
- Providing regular reports and updates to senior management on sales performance, key initiatives, and strategic recommendations.

**Perks of Working With Us**:

- Provision of a laptop and phone
- Paid trips to events and conferences (e.g. F1 racing )
- Positive work culture
- $500 annual allowance for upskilling/training courses
- Growth opportunities
- Relocation package within Australia
- Fully stocked drink and snack area
- A supportive team within a fantastic company culture

**Salary on offer**: AUD90,000 - AUD120,000, based on experience

**Our Recruitment Process**:

- Initial interview with our Talent Acquisition Team to discuss your experience and the role in more detail.
- Second interview with our Hiring Managers at our Adelaide office.
- Reference checks.

We encourage you to come prepared with any questions you may have for each meeting.

Ready to take your career to the next level? Join us

**Salary**: $90,000.00 - $120,000.00 per year

**Benefits**:

- Free drinks
- Free food
- Relocation assistance

Schedule:

- 8 hour shift
- Day shift
- Fixed shift
- Monday to Friday

Application Question(s):

- How familiar are you with the online gambling and sportsbetting world?

**Experience**:

- Leadership: 1 year (required)

Work Authorisation:

- Australia (required)

Ability to Commute:

- KINGSWOOD, SA 5062 (required)

Ability to Relocate:

- KINGSWOOD, SA 5062: Relocate with an employer provided relocation package (preferred)

Work Location: In person