Information Coordinator

3 days ago

Underwood, Australia Area 51 BNE Full time

**Key Responsibilities**
- Consolidate and analyse integrated data from operations, customer feedback (e.g., social media insights, member surveys), and financial reports to identify attendance trends across venues, variations in service satisfaction, seasonal demand patterns, and cost-efficiency gaps.
- Examine patronage patterns and event schedules to build predictive customer demand models and support proactive operational planning.
- Review and map core operational processes (e.g., guest journey, party bookings, inventory management) across multiple sites to identify inefficiencies and areas for improvement.
- Develop and implement standardised procedures, safety protocols, and service benchmarks to ensure consistent quality and efficiency as the company expands.
- Coordinate organisational information flow between headquarters, venues, and external stakeholders to facilitate smooth project execution.
- Serve as a liaison with venue managers and external partners to support the effective integration and use of centralised information systems (e.g., POS/CRM) in line with evolving business needs.
- Leverage customer and operational insights to monitor satisfaction, evaluate the performance of new attractions and services, and recommend strategies for continuous service optimisation.
- Recommend data-driven workforce planning models and balanced staffing compositions (e.g., safety marshals, customer service, F&B staff) aligned with forecast demand to enhance service quality and cost efficiency.
- Create and maintain operational dashboards and regular management reports to provide visibility into KPIs related to safety, guest experience, and overall efficiency.
- Contribute to plan initiatives, including feasibility studies, risk assessments, and evaluation of new business opportunities through data analysis.

**About You**

We are looking for a detail-oriented, proactive professional who meets the following criteria:

- Bachelor’s degree or higher, preferably in Business Administration, Information Management, Commerce, or a related field.
- At least one year of paid work experience in a large enterprise (more than 200 staff ) in information management, organizational coordination, or a highly relevant role.
- Proficiency in information management tools: Advanced Excel (VLOOKUP, PivotTables), ERP systems, and basic data visualization software.
- Excellent in communication skills, both verbal and written, English and Mandarin—able to collaborate effectively with cross-functional teams and present information clearly to management.
- Proactive problem-solving ability and adaptability to work in a fast-paced business expansion environment, with a strong focus on accuracy and process optimization.

**Benefits**
- Salary packaging: Full-time $76,500-$85,000/year + annual performance reviews
- Career Growth: Join core expansion + clear promotion
- Team Culture: A supportive, energetic team environment with regular team-building activities and employee recognition programs.

Pay: $76,500.00 - $85,000.00 per year

**Benefits**:

- Salary packaging

Work Location: In person

  • Information Coordinator

    5 days ago

    Underwood, Queensland, Australia Area 51 BNE Full time $76,500 - $85,000 per year

    About the CompanyFOUR SEASONS INDOOR PLAY CENTRE PTY LTD (trading as AREA 51 AUSTRALIA) is Australia's largest indoor family entertainment centre and has continued to expand since its establishment in 2021. Currently, the company has four successful locations in Underwood, Mt Gravatt, Redcliffe, and the Gold Coast. Three new venues are under construction in...

  • Hospital Coordinator

    2 weeks ago

    Underwood, Australia Animal Emergency Australia Full time

    **Job Reference**: **UWD HospitalCo** **Location**: **Underwood, Brisbane** **Work Type**: **Contract/Fixed-Term** **Animal Emergency Service are looking for a hospital coordinator to oversee and coordinate the day-to-day operational flow in their Underwood clinic.**: **About Us** Animal Emergency Australia (AEA) is a network of independent emergency...

  • HSEQ Coordinator

    4 days ago

    Underwood, Queensland, Australia Brisbane Landscape Construction Full time $80,000 - $96,000 per year

    BLC Queensland Pty LtdHSEQ CoordinatorPermanent full-time position40 hours per weekUnderwood, QLD$70,000 - $80,000 + superannuation + company vehicleGardening and Landscaping Award [MA000101]BLC QLD PTY LTD specializes in high-quality commercial construction. Projects include sports ovals, planned community developments, council projects, schools and...

  • Immigration Coordinator/ Business Development Officer

    1 week ago

    Underwood, Queensland, Australia Joii Full time $90,000 - $120,000 per year

    We're Hiring – Immigration Coordinator / Business DevelopmentJoii People is looking for a motivated professional to join our Brisbane based team. This is a multifaceted role combining business development, immigration coordination, and client engagement. Competitive salary + incentives Salary sacrifice options available Tools to succeed: phone, laptop &...

  • Coordinator, Residential Care, Underwood

    5 days ago

    Underwood, Australia Anglicare Southern Queensland Full time

    Use your leadership skills in meaningful work that makes a positive impact - Great salary SCHDI Level 6 + salary packaging benefits - Make a positive impact in the lives of others. **Join The Team!** Anglicare’s Residential Youth Care Services provide care and support to children and young people in a home setting, as an alternative to foster and kinship...

  • Service Administrator

    6 days ago

    Underwood, Australia Add Staff Full time

    Our client is a National industry leader providing their customers with exceptional electrical, telecommunications and AV Technology services across the commercial and industrial sectors. Based in Brisbane's Southern Suburbs, their specialist team is passionate about deliver high quality solutions and building an industry leading reputation. The QLD...

  • Service Allocator

    2 weeks ago

    Underwood, Australia SuperService Full time

    Description We are seeking highly motivated and experienced Service Allocator to join our Heavy Vehicle Service and Repair TEAM located in Underwood QLD 4119. This role will see you building pivotal relationships with internal and external clients. - Demonstrated mechanical experience in a Customer Service role with the ability to engage with all...

  • Head Office Administrator

    7 days ago

    Underwood, Australia Leon's Tech Full time

    We are currently seeking a skilled and experienced Mobile Phone and Computer Repair Company Head Office Admin to join our dynamic team at our chain of stores in Brisbane, Australia. - Responsibilities:_ - Oversee and manage back-office operations, including daily administrative duties, data and file management. - Provide support in recruitment procedures and...

  • Part-Time Client Care Representative/Receptionist

    3 days ago

    Underwood, Queensland, Australia Veterinary Cardiologists Australia Full time $45,000 - $60,000 per year

    Part-Time Client Care Representative/Receptionist - Veterinary Cardiologists Australia, UnderwoodThe role:The role is to provide high quality customer care to our clients, working alongside a team of specialist veterinary cardiologists and nurses. This is a part time position at our state-of-the-art hospital in Underwood, Brisbane.Responsibilities:· Greet...

  • Food Service Assistant

    3 days ago

    Underwood, Queensland, Australia St Vincent's Health Australia Full time $60,000 - $80,000 per year

    Job Description:About The Opportunity:We are looking for a special kind of person – a St Vincent's kind of person. Someone who puts compassion, connection and caring for other people at the heart of everything they do.As Food Services Assistant you'll be part of an experienced, engaged and dedicated team helping to create a welcoming, professional and...