Consultant Remediation Regulatory Response

3 days ago

Melbourne, Australia NAB - National Australia Bank Full time

**Work type**: Permanent Full time
**Location**: Aust - VIC Metro
- **You’ll be supported to manage your career, work, and life**:

- **Make a genuine difference through the work you do**:

- **Work in a collaborative and inclusive team environment**

**It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more focus on you.**

You make NAB. You get it done for our customers and our communities. You’re laying the foundations for NAB’s future success. Together we’ll grow, excel for our customers, and make this a workplace to be proud of.

It’s a good time to see what more you can find at NAB as a Consultant Remediation Regulatory Response.

**About You**

You are a self-starter with a naturally inquisitive and analytical mindset, bringing a background in business improvement, business analysis and/or regulatory management.

In this role, you will support the end to end delivery of business rectification and customer remediation solutions for Business & Private Bank.

You will achieve this by providing support to Business & Private Bank’s Remediation & Regulatory Response team, working as part of a delivery squad. In your role you will be required to support the identification of remediation and business improvement opportunities, conducting business impact / root cause analysis, implementing business improvement and business rectification solutions as well as customer remediation.

**Your Skills and Experience**

You will be an exceptional business analyst with strong written and verbal communication, influencing and relationship building skills that allow you to expertly engage with and manage your stakeholders. You will be an energetic and engaging performer with excellent analytical and communication skills.

You can also demonstrate:

- Strong stakeholder engagement
- Strong project management skills
- Banking product and process knowledge
- Business improvement experience
- Business impact analysis
- Strong business and solution documentation
- Agile delivery experience
- Business acumen
- A customer centric mindset
- Resilience
- Comfortable with ambiguity and ability to juggle competing priorities

**A diverse and inclusive workplace works better for everyone**

At NAB, we are intent on building a culture we can all be proud of. One based on trust and respect. An uplifting environment where every single one of us feels appreciated and empowered to be our true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It is a huge part of what makes NAB such a special place to be.

**More focus on you**

We are committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities. For more information, please click here

**Join NAB**
If you think this role is the right fit for you, we invite you to apply. If you require any reasonable adjustments to the recruitment process or the role, please let the recruitment consultant know.

Please note unsolicited CVs from agencies will not be accepted.

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