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Quality Analyst Remediation

2 weeks ago

Melbourne, Australia Bupa Full time

Location: Melbourne (Hybrid - Minimum 2 days per week on-site)
- Start Date: Immediate
- Employment Type: Permanent | Full-Time

Bupa is seeking a detail-oriented and proactive Quality Analyst - Remediation to join our team in a full-time, permanent capacity. This position offers an immediate start and is based in Melbourne, with a minimum of 2 days per week required on-site.

**About the Role**

As a Quality Analyst - Remediation, you will support quality assurance processes across our remediation activities to ensure compliance with regulatory requirements, internal policies, and industry best practices. Working closely with the Quality Manager - Remediation, you will conduct audits, analyse data, and identify opportunities for continuous improvement.

This role is ideal for a motivated professional who thrives in a fast-paced, high-compliance environment and is passionate about quality, governance, and process optimisation.

**Key Responsibilities**
- Conduct quality audits and reviews of remediation activities.
- Analyse data to identify trends, risks, and areas for improvement.
- Support the development and implementation of quality frameworks and methodologies.
- Prepare reports and dashboards for senior stakeholders.
- Collaborate with internal teams to address process inefficiencies and support risk mitigation.
- Maintain accurate records of quality assurance activities.
- Communicate findings and recommendations clearly and professionally.

**About You**
- Tertiary qualification in Finance, Business, Quality Management or related discipline.
- 2-4 years' experience in quality assurance, audit, risk, or similar roles (remediation experience advantageous).
- Strong analytical and critical thinking skills.
- High attention to detail and accuracy.
- Able to work independently and manage competing priorities.
- Excellent communication and stakeholder engagement skills.
- Proficient with quality management tools and systems.

**We’ve got your back**

The special thing about Bupa is that care is at our core and will always be a part of how we operate. Extending that, we want our people to feel they are benefiting from Bupa’s purpose: so that everyone is supported to live the healthiest and happiest version of themselves. Simply put, this is what wellbeing means at Bupa.

Our global wellbeing program covers all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We are providing health benefits, information and support for everyone who works here, no matter their role.

**Here’s just some of what we offer**:

- Fully covered health insurance products - peace of mind, on us
- Great discounts on travel, car, and home insurance, plus savings on Bupa services like dental, optical, skin checks, and vaccinations
- Exclusive partner offers with leading brands including Apple, Endota Spa, New Balance, Garmin, JB Hi-Fi, and more
- A wellbeing day off each year - take time to recharge, just for you
- One paid volunteer day annually to support a cause that matters to you