Consultant, Remediation Analytics

**Work type**: Permanent Full time
**Location**: NSW- Sydney CBD, VIC- Melbourne CBD

**About the role**:
Your career at NAB is about more than money, it's about serving our customers well and helping our communities prosper. We currently have an opportunity for an Analytics Consultant in a newly created Customer Identification Remediation (CIR) Analytics team.

You are an experienced hands-on analytics specialist that enjoys working with raw data to solve complex problems and providing insights to various stakeholders.

You will be part of a team that make an impact everyday by improving workflow efficiencies and enabling data-driven business decisions.

**You will be responsible for**:

- Understanding the priority and criticality of required tasks to meet the Bank’s obligations Orchestrating the data flows and delivering the analytical tasks effectively
- Highlighting potential technology process and system changes to obtain and process data
- Managing and interacting with multiple stakeholders
- Providing input from a data perspective into the profiling, sequencing, and prioritisation of cohorts of customers for remediation
- Developing and maintaining important documentation that describes the approaches taken
- Coordinating analytical output of the team to socialise with product owners and squad members, foster and maintain strong relationships with these stakeholders
- Drafting and maintaining documentation (data requirements, analytics strategies, remediation strategies and technical documentation)
- Confidently working with technical teams to understand timing and delivery of data
- Communicating technical details in simple language to key stakeholders
- Proactively in finding solutions and working with ambiguity

**What you will bring**
- 3+ years of business analysis experience in a technology and data domain
- Strong proficiency in SQL / Python
- Experience working within cloud (AWS) environment (S3 / Redshift / Snowflake)
- Requirements gathering and prioritisation particularly in data/technology
- Knowledge of core data principles such as Data Analysis, Engineering and Visualisation
- Knowledge of typical data sourcing / ETL requirement gathering, planning, risks, issues, and the presentation, communication, and treatment of these
- Knowledge of Agile Project Management including typical ceremonies and tools is highly regarded
- Knowledge of Banking regulatory and compliance requirements preferred (e.g. KYC, CDD)
- Strong stakeholder engagement and communication skills
- Negotiation with operational tech teams and other program stakeholders based on priorities and constraints

**Make a difference through your work**:
At NAB, we work together to deliver exceptional outcomes that exceed our customers’ expectations. We’re an ASX listed organisation that has been serving Australian communities for more than 160 years. We’re investing in positive change and our work changes the future of banking. Our colleagues have an impact far beyond work, and you’ll be part of a team that is helping to solve some of society’s biggest challenges.

**A diverse and inclusive workplace works better for everyone**

At NAB, we’re intent on building a culture we can all be proud of. One based on trust and respect. An uplifting environment where every single one of us feels appreciated and empowered to be our true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It’s a huge part of what makes NAB such a special place to be.

**More focus on you**:
We’re committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities.

**Join NAB**

If you think this role is the right fit for you, we invite you to apply. If you require any reasonable adjustments to the recruitment process or the role, please let the recruitment consultant know.

Please note unsolicited CVs from agencies will not be accepted.