Office Coordinator

POSITION PURPOSE
- The role of ‘Office Coordinator’ exists to drive employee engagement by delivering amazing experiences for MRI employees (and visitors) when they attend MRI’s Sydney office. This hands-on role will ensure the smooth day-to-day operations within MRI’s Sydney office and assist the local and global Facilities team to deliver projects that will help drive business outcomes and employee engagement. Additionally, this role will support the effective operation of the APAC Leadership Team.
- Key Accountabilities:

- Deliver, in a hands-on _
- capacity_
- , front-of-house and back-of-house services at MRI’s Sydney office; constantly seeking ways to wow customers (both internal and external)._
- Responsibilities include:

- Reception operations (switchboard, visitor management, deliveries, etc)
- Coordinating meeting rooms and assisting to resolve scheduling conflicts
- Providing basic AV support to meeting room users, escalating to IT where appropriate
- Ensure kitchen and breakout areas are kept neat and tidy
- Sorting incoming mail and distributing to correct people / departments
- New starter training on office processes (e.g. building security, access, checking-in, etc)
- Assist with MRI’s security system, issuing access badges, etc
- Performing end-of-day ‘walkabout’ to ensure the office has been left in a good condition
- Monitoring the APAC Facilities mailbox and providing assistance where required
- Maintain positive supplier relationships to ensure _
- timely_
- supply of goods and services to meet MRI APAC’s business requirements._
- Responsibilities include:

- Liaising with building maintenance contractors
- Assist with comparative analysis and recommendations
- Placing orders (e.g. stationery, catering, etc) to ensure on-time delivery
- Checking deliveries for accuracy and liaising with supplier re any issues
- Checking invoices for accuracy on receipt from supplier
- Enable the effective operation of the APAC Leadership Team by _
- providing_
- administrative support to the APAC SVP and broader APAC Leadership Team._
- Responsibilities include:

- Coordinate meetings and assist with organizing ‘offsite’ events on request.
- Preparing reports, presentations, etc.
- Travel coordination.
- Participate as an active member of the broader Talent Management Team, serving as a positive, dynamic team member that displays creative problem-solving skills, positive attitude and team orientated, proactive approach._
- Responsibilities include:

- Support the APAC Talent Management Team to deliver employee experience initiatives, including event management for internal events, catering, and other value-add activities.
- Participate as a project team member to assist in delivery of key local and global projects.
- Anticipate problems or opportunities across the scope of the role, suggesting improvements.
- Escalating office or facilities issues as appropriate.
- REQUIREMENTS:

- Experience:

- 1 - 2 years’ experience in a Office Coordinator / Receptionist role or similar (3 - 4 years preferred)
- Minimum of 1 - 2 years’ experience working in an office / hospitality environment
- Experience in providing administrative support to help drive delivery.
- Experience in managing competing priorities and deadlines.
- Experience acting as a project team member in the delivery of successful projects.
- Knowledge and Skills:

- Ability to follow a process.
- Ability to pick up new systems
- Strong planning, time management, presentation, and organization skills.
- Excellent oral and written communication skills.
- Strong attention to detail.
- Active listening skills with the ability to ask thoughtful and probing questions in order to determine a stakeholder’s needs.
- Ability to approach situations with a forward-thinking perspective - solving problems and making good decisions based on a mixture of analysis, experience, and judgment.
- Ability to handle high level of confidentiality and common-sense.
- Working understanding of modern office equipment and technology (including AV equipment)
- Intermediate proficiency in MS Office Applications, including Outlook, Word, Excel, PowerPoint.
- Understanding of the Real Estate / Property industry (desirable)
- Abilities
- Customer focused
- Approachable
- Self-motivated and proactive
- Positive, can-do attitude
- Mature and calm under pressure
- Resilient and adaptable
- Think on their feet
- Forward thinking
- Quickly build successful relationship with senior leaders and managers
- Collaborative approach
- Empathetic
- Strong work ethic
- Quick learner
- Education (minimum requirements/equivalent):

- HSC or equivalent
- Tertiary qualification (desirable)

**BENEFITS**:

- Annual bonus
- Engaging, fun & inclusive culture - checkout the MRI Software APAC Insta feed and stories
- Tuition & Gym Reimbursement
- Employee recognition programmes - Circle of Excellence and Service Awards
- Flexi AnyDay (knock 2.5 hours off your day)

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