Aps3 Participant Support Officer

5 days ago

Brisbane Central Business District, Australia HAYS Full time

Recruiting an experienced Administration Officer to join a busy team.
**Your new company**
This organisation aims to support a better life for hundreds of thousands of Australians.

**Your new role**
The Administration Support Officer is responsible for setting priorities and managing work flow for their role.
Responsibilities may include but are not limited to:

- Managing and resolving matters by actioning planning tasks
- Providing counter/reception support for the local office including enquiries in the self-help kiosks and online support.
- Resolving customer enquiries, providing information and/or referring customers to appropriate government or community services.
- Coordinating appointments with the use of Agency office facilities and ensuring facilities are accessible
- Undertaking research and investigation activities and preparing associated reports and correspondence.
- Undertaking a range of data entry activities and ensuring follow up is completed.
- Receiving and recording complaints and other feedback in the Business systems.

**What you'll need to succeed**
- Demonstrated experience in a similar role
- Current Blue Card
- Australian Citizenship

**What you need to do now**

At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply.

**LHS 297508** #2743914

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