Retail Administration Manager

Retail Optimisation- Full Time- Sydney, NSW**Together, we can do great things.**

We shape leading experiences across office, retail, logistics and student accommodation.

We’re one of Australia’s largest property groups, managing $35 billion worth of assets across the country.

Our sustainable returns from investments come from focusing on what matters most to customers — a great experience and doing good. Every day, our people are driving positive impact for people, place and planet. They’re inquisitive, pioneering industry firsts and pushing new ideas to deliver exceptional outcomes.

This passion and expertise creates an employee experience that puts wellbeing, flexibility and opportunity first.

Come join us.

**The role**

We have an exciting opportunity for a **Retail Administration Manager** to join the centralised team looking after the overall administration of a portfolio of our retail assets.

This is an administration focused role which will see you own the monthly rent roll and debt collection process with professionalism, accuracy and timeliness.

**What you will be doing**
- Preparing and entering Salesforce data administration requests to ensure tenant billings are correct. E.g. Administration/liquidation/receiver, assignment or variation of lease, charge variations (charge/abatement), miscellaneous invoice/credit etc.
- Working closely with Centre Management teams to obtain timely rent roll information and then managing the rent roll process including scheduling, changes, reporting and leading stakeholder reviews
- Completing reconciliations on all accounts and managing the collection of all monthly rentals, ensuring appropriate debt collection, reporting and escalation procedures are in place
- Ensuring all allocation of monies & rent roll generated credits have occurred prior to the issuing of monthly tax statements and investigate payments that do not match billings prior to allocating.
- Assist auditors with any queries and retrieve documents for any given asset as requested.

**What makes you stand out**

We are looking for a skilled administrator with strong corporate experience, preferably from a small to medium sized business. Property experience and a tertiary qualification is advantageous but not essential.

You are a good communicator with strong attention to detail, and a collaborative and engaging style, able to work with various stakeholders to achieve positive outcomes. You are passionate about accuracy, process improvement and are committed to building your career with us.

**What makes us stand out**

**We value our people**
- Enjoy flexible working arrangements and generous leave options.
- Experience market-leading parental leave benefits including 22 weeks paid leave for either carer and childcare allowance once you return to work.
- Embrace diverse and challenging career opportunities, supported by our dedicated Learning & Development Team committed to your growth.
- Engage in comprehensive Wellbeing programs and benefit from market-leading policies and support tailored to diverse needs.
- Be recognised by peers through nomination awards and take part in our generous Employee Referral Program.

**We know the power of a great experience**
- Ranked 5th in the 2024 Gender Equality Global Report released by Equileap.
- Achieved number 2 real estate company in S&P Global Sustainability Assessment.
- Earned a silver ranking in Australian Workplace Equality Index (AWEI) for LGBTQIA+ inclusion.
- Awarded our fourth consecutive Employer of Choice for Gender Equality citation from the Workplace Gender Equality Agency (WGEA) in 2021-2023.
- Accredited Family Inclusive Workplace.
- Committed to our second Stretch Reconciliation Action Plan (RAP).

**Everyone counts**

**Let’s get started.**

If this role sounds like you then we want to hear from you. Go for it