Retail & Administration Manager

JLL supports the Whole You, personally and professionally.

Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people live, work, play, shop, and eat.

What this job involves
We have an exciting opportunity for a Retail & Administration Manager to be accountable for the team and deliverables of Central Park Mall You will provide support on a day-to-day basis with delivery functions of tenants and ensuring compliance with performance expectations.

Reporting to the Centre Manager focusing on range of finance, reception, admin, and operational duties.

**A snapshot of the role**:
Prepare and attend to banking processes
Manage monthly rent roll and billings process
Lead and manage the pursuit and receipt of outstanding tenant arrears
Manage all enquiries and directing and delegating to the appropriate personnel from automated phone telecom system
Daily processing of incoming and outgoing mail items including courier bookings
Maintain and update tenant and contractor records and files, including public liability details, tenant files, leases, bank guarantees, contracts and correspondence
Reconcile the Promotion P&L monthly and forecast as required
Monitor and report all operational complaints to the team. Assist with the follow up to repair/maintain

Sound like the job you are looking for? Before you apply, it’s worth knowing what we are looking for:
You will be a motivated self-starter with a proven track record of successfully delivering customer service and administration. If you have previous experience leading people who with core ambitions to inspire and develop their team then this is the role for you

Previous Shopping Centre administration and accounts experience required

**What you can expect from us**:
We value your health and wellbeing which is why we are excited to announce a whole raft of new benefits through our WHEREFIT partnership WHEREFIT provides you with access to exclusive corporate discounts of up to 40% off at leading fitness and wellbeing brands across Australia. With over 2,000 unique offers across gyms, activewear, studios, healthy meals, supplements, accessories, self-care and more, there is something for everyone so you can perform at your best

Please note, although developing relationships with agencies forms a component of the JLL talent acquisition strategy, on this occasion agency submissions will not be accepted.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.