Customer Service Officer

2 days ago

Bentley, Australia Robert Half Full time

Customer Service Officer Required in Bentley for an immediate start

**The Company**

Our client is a reputable company within the aged care industry who is seeking a Customer Service Officer to join their team near the CBD. This is an excellent opportunity for a self-starter to work for a highly regarded company, with the opportunity to upskill and have great career growth.

**The Role**

Your fit within the role will be dependent on your proven customer service experience with key responsibilities including:

- Providing first contact resolution to customer enquiries.
- Problem solving and complaint resolution.
- Placing and processing bets for clients.
- Key account customer service requests.
- Data entry and general adhoc duties.
- Working within a team environment and supporting the team where required.
- Doing all of this within defined service levels, quality standards, timeframes, and industry standards.

**About you**

To be successful in the role, you will be someone with very strong customer service or administration experience and who is passionate about building relationships with others. You will also be an exceptional communicator on all levels, have a strong work ethic and the ability to work autonomously within a dynamic environment. Having a proven track record (2 years+) in customer service will be an advantage.

**What's on offer?**
- A dynamic and exciting role that will give you opportunities to build meaningful relationships
- The benefit of a formal program of training and professional development.
- The support of a talented, highly energised team of professionals
- A flexible workplace where work-life balance is encouraged.

**To Apply**
- Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law._

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