Omnichannel Ecommerce Lead

Who we are?

On any given day, 2.5 billion people globally use Unilever products to feel good, look good and get more out of life. Our products range from 400+ brands which include Dove, Lynx, Omo, Surf alongside innovative, and purpose-led brands like Ben & Jerry’s, Streets, Continental and many more, giving us a unique place in the lives of people all over the world.

A job at Unilever is a career made by you, with development opportunities, benefits and a working culture that embraces diversity and hybrid working. We have a proud heritage in Australia since 1919 and a thriving, sustainable business today, so there's never been a better time to join us.

The digital world has forever changed the consumer shopper journey and how consumer goods companies go to market. Consumers have far greater choice and visibility than ever before. At Unilever we’ve always been at the forefront of consumer revolutions, responding quickly to changing consumer needs. eCommerce is a rapidly growing channel for Unilever ANZ and a key growth priority for the business.

We are looking for an Omnichannel eCommerce Lead who will be responsible for leading a team of two to deliver accelerated eCommerce growth across our Omni-channel customers in Australia with a focus on Woolworths and Coles. This role will work closely with stakeholders across the business including the customer development team, marketing & wider dCommerce function as well as our external retail partners.

This is an important role in the team and an exciting opportunity to help lead Unilever’s thinking and capabilities in eCommerce.

Role Responsibilities:
- Lead the strategy and growth agenda for the Omni-channel dCommerce business with a focus on driving profit and growing market share- In collaboration with the dCommerce Director, other internal stakeholders and key partners, define and build out the long-term roadmap and partnership priorities- Overall responsibility for Omni-channel processes, ways of working and integration into wider business plans- Reporting & analysis of Omni-channel eCommerce financials and key KPI’s- Step change our customer engagements through building strategic partnerships with key customers & supporting teams to build ecommerce plans- Support & drive our Omni-channel retailers with delivery of activities across online platforms with a focus on Woolworths and Coles- Lead the Design for Channel for dCommerce based on channel insights - ie deep analytics to determine what is optimised product range/online promotional plan by retailer and work with Business units to deliver this- Develop and drive integrated relationships with the internal brand teams, category teams and customer teams to embed omnichannel strategies.- Educate internal stakeholders on dCommerce initiatives and build capability in this area.- Drive the Test & Learn agenda to identify new opportunities, ensuring clear goals are set against key activities & knowledge share

Does this sound like You- Prior eCommerce and/or Digital media experience- Commercially astute and knows how to creatively plan which digital levers to pull to drive growth & commercial outcomes- Strong ability to influence and work through others to deliver best in class results- Have a strong track record of sustained delivery, execution & building capability/talent.- Strong communication, presentation, and interpersonal skills- Strong prioritisation and organisation skills- A passion for the rapidly evolving Digital Commerce landscape

What awaits you at Unilever

The core of Unilever’s culture is captured as Human, Purposeful, Accountable. You will be joining a dynamic, flexible, and inspiring work environment that truly cares about your wellbeing, values what you do and celebrates your success.

This is your opportunity to be part of a purpose-led business and a global community where you can progress your career both locally and internationally. You will also benefit from amazing discounts on external company products, attractive employee referral reward program amongst other benefits.

This is a great opportunity to work within an iconic and global organisation. We have gained our reputation as one of the world's most admired employers by providing an environment where individuals can achieve their goals, both professionally and personally.


Unilever is an organization committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities.

This means we encourage people with all backgrounds to apply, including Aboriginal and Torres Strait Islander Peoples, Māori and Pacific Peoples, and people with disabilities. Interested in learning more, check out our Reconciliation Action Plan and Workplace Adjustment Policy on the Unilever webpage.