eCommerce Specialist

Company description:

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world's evolving vision needs. We craft exclusive eyewear brands Ray-Ban, Oakley, Oliver Peoples, Persol, Costa and more, alongside esteemed licensed brands such as Tiffany & Co, Burberry, and CHANEL whilst our cutting-edge lenses Varilux and Transitions lead the industry in innovation. In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, Oakley, OPSM, Ray-Ban and Laubman & Pank. Every day, EssilorLuxottica's 190,000 employees in 150 countries work towards a common mission to help people see more and be more.

Job description:

We're looking for an eCommerce Specialist to bridge the gap between our corporate head office in Milan and our local eCommerce team. In this role, you'll work across multiple brands—including Sunglass Hut, Ray-Ban, Oakley, Costa Del Mar—to tailor global web content and marketing strategies for the Australian market.

With a strong analytical mindset, you'll identify commercial opportunities by monitoring website performance, sales and traffic trends, providing valuable insights to the eCommerce Director and Milan teams. Your expertise in localising digital experiences will play a key role in driving growth and engagement across our eCommerce platforms.

If you thrive in a fast-paced, global environment and have a passion for optimising online experiences, we'd love to hear from you

Requirements for Success

• Monitor & Analyse Website Performance - Track daily analytics, identify issues/opportunities, and support troubleshooting with the analytics team.
• Drive eCommerce Enhancements - Collaborate with corporate teams on website improvements, log development tickets, and support testing (UAT) for updates.
• Ensure Legal & Compliance Standards - Work with local legal teams to align website content and marketing with ANZ regulations.
• Manage Promotional Calendar - Oversee and update the ANZ eCommerce promotional calendar, ensuring alignment with retail and marketing teams.
• Execute & Validate Promotions - Test, validate, and align promotions with local marketing, CRM, and performance marketing teams.
• Support Digital Marketing Efforts - Assist in managing performance marketing channels, approve ad copy, and ensure marketing messages align across channels.
• Generate Reports & Insights - Produce weekly trade reports, ad hoc performance analyses, and leverage data to drive business decisions.
• Enhance Customer Experience - Gather insights from internal teams, analyse website engagement metrics, and optimise the omnichannel shopping journey.
• Support eCommerce Projects - Assist in launching digital initiatives, coordinating with operations, marketing, and CRM teams.

Skills & Experience

• 2+ years experience working in eCommerce or Marketing.
• Excellent written/verbal communication skills and ability to work cross-functionally.
• Understanding of key channels like paid search, social, affiliates, display, and SEO.
• Decent analytical skills, ability to interpret digital insights, and experience with web analytics (Adobe Analytics preferred).
• Experience with content management, copywriting, and a good eye for layout and design.
• Strong Microsoft Office skills, particularly Excel
• Strong self-management, ability to prioritize under tight deadlines, and work in fast-paced environments.
• Positive, flexible, and proactive with a strong omni-channel approach and attention to detail.
• Degree (marketing preferred) preferred but not mandatory.

Working at EssilorLuxottica

A career with EssilorLuxottica will offer you rewarding experiences and the opportunity to develop your skills every day. Working at our head-office located in North Sydney, you will enjoy:

• Options for a hybrid working environment
• A generous yearly product allowance for you to spend across our portfolio of brands
• Wellness amenities including reformer a Pilates studio, Yoga classes, Personal training and Bike storage.
• Abundance of local cafes, a major shopping centre and close to public transport facilities
• Global volunteering opportunities through our OneSight Foundation
• Wide range of career opportunities across the EssilorLuxottica network
• Complimentary full-time concierge services offering an exclusive hotel-style experience

To be considered for this opportunity, please click apply and send your cover letter and resume today.

As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage.

We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.