Customer Service Agent

2 weeks ago

Clayton, Australia Kennards Hire Full time

**Customer Service Agent**

**Clayton, VIC**
- ** Join a friendly, supportive & down-to-earth team**
- ** Great training, career growth & no two days the same**

**With Kennards Hire You Can**

As a company that’s been around since 1948, we know what matters most: family and it’s at the heart of everything we do. We’re the largest family-owned equipment hire company in Australia and New Zealand, with more than 2,000 team members located at over 200 sites and branches. Our mission is clear: we want to be the best hire company in the world. We’re committed to growing sustainably and innovating in ways that benefit our people, our customers and our business. And at the end of the day, we’re all focused on delivering what we say we will do - make our customers’ jobs easy.

**About the role**

Are you passionate about helping people and love solving problems? Do you thrive in a fast-paced, phone-based role where every call is a chance to make someone’s day easier? If so, we’d love to hear from you

At Kennards Hire, we’re all about making our customers “Raving Fans” - and our Customer Service Agents are at the heart of that mission.

As a Customer Service Agent, you will play a crucial role in delivering exceptional customer service by;
- Providing quotes, placing orders, and helping customers find the right gear
- Assisting with organising deliveries, logistics, invoicing, and equipment troubleshooting
- Working closely with our operations teams to make our customers’ jobs easy
- Supporting digital channels and promotional campaigns when needed
- Living our values: One Family, Fair Dinkum, Every Customer a Raving Fan, and Taking Hire Higher

**About you**
- Great communication skills - both written and verbal
- Confidence on the phone and a love for solving customer problems
- Ability to multitask and stay organised under pressure
- Team player attitude and willingness to pitch in
- Basic computer skills (Word, Outlook, Excel)
- Available to work weekends (the role has staggered shifts on a rotating roster including weekends and early and late shifts).

**Join our team**

You can always tell someone who works at Kennards Hire. They're well-rounded, fair-dinkum and damn good at what they do. Once you walk through our door, we’ll back you all the way with the tools and resources you’ll need to succeed. You’ll be trusted as part of our family, supported to lead in many ways and have opportunities to develop and grow your expertise.

There’s also a great range of employee benefits and rewards on offer including:

- All the training and development you need to build a successful career with us
- Pathways to pursue your career, nationally and internationally
- Additional financial benefits if you stay with us for more than five years (to say thanks for your loyalty)
- Opportunity for profit share
- Great employee discount rates on our hire gear
- Our annual awards night, team BBQs and many other fun social events.

**If you're passionate about customer service, thrive in a dynamic environment, and want to be part of a family-oriented company that values growth and innovation, we want to hear from you**

**So, whether you’re starting out, switching roles, changing industries or ready to make your next career move, With Kennards Hire You Can.

  • Customer Service Agent

    4 days ago

    Clayton, Australia Kennards Hire Full time

    Customer Service Agent Clayton, VIC - Largest family-owned equipment hire company in ANZ and still growing - Culture is our secret sauce-we care about our team mates & customers like family - Ongoing training & career development opportunities Our mission is to be the best hire company in the world. We don't want to be the biggest, we want to be the best....

  • Customer Service Agent

    5 days ago

    Clayton, Australia Kennards Hire Full time

    Customer Service Agent Clayton, VIC - Largest family-owned equipment hire company in ANZ and still growing - Grow with Kennards Hire | Level up your skills - Join a high performing team and enjoy a supportive team culture **About us** At Kennards Hire, our mission is to be the best hire company in the world. We're not striving to be the biggest; we're...

  • Customer Service Agent

    6 days ago

    Clayton, Australia Kennards Hire Full time

    Customer Service Agent **Clayton** - Extensive training and growth opportunities for career advancement. - Join a family-oriented company with values at the core. - Enjoy staff discounts, benefits program, and engaging social events Join a dynamic, family-oriented company focused on growth, innovation, and employee development. If you're passionate about...

  • Customer Service Agent

    6 days ago

    Clayton, Australia The myHomecare Group Full time

    At the myHomecare Group you will be part of a team of likeminded individuals across the country who support older Australians to continue living in their homes longer. With a rich 100-year history, we have been delivering exceptional care to older Australians since the year our oldest client was born. We have the added benefit of an innovative, creative, and...

  • [kotra] 호주, Interglobal Migration Service

    2 weeks ago

    Clayton, Australia Interglobal Migration Service Full time

    대표자 Isha Mehta 자본금 정보없음 업종 기타 법무관련 서비스업 설립연도 2008년 매출액 정보없음 사원수 10 명 주소 Unipark, Suite 38, Level 2, Building 4/195 Wellington Rd, Clayton VIC 3168 홈페이지 **자격요건**: - 경력 - 무관- 학력 - 대학(교) 졸업- 외국어- 필수 - 영어(상) :...

  • Technical Service Officer

    2 weeks ago

    Clayton, Australia Service Stream Full time

    Primary Location Clayton, VIC Job Description Summary An exciting opportunity has arisen for a Technical Service Officer to join our Radhaz division About the Role A wonderful opportunity has presented itself for you to enter the Telco industry and learn from the best from the ground up. Adapt the skills learned from your engineering qualifications and...

  • Customer Service Officer

    2 weeks ago

    Clayton, Australia Coldflow Airconditioning Pty Ltd Full time

    A household name with a proud family heritage of over 50 years as Melbourne's premier Heating & Cooling company, Coldflow, offers amazing opportunities and genuine career prospects for hard working, dedicated, customer focused people. We're looking for an energetic and customer-focused person to join our Service Team based in **Clayton**. Reporting to the...

  • Sales/customer Service

    7 days ago

    Clayton, Australia Jake Removal & Storages Full time

    Location: Notting Hill Job type : Full time, Mon-Fri Your responsibilities mainly include: - Attend to incoming calls and making follow up calls to customers - Providing quotes & book jobs for customers for removals, storage & packing services. - Phone customer services and ad hoc administration - Problem-solving and complaint resolution - Taking payments...

  • Customer Service Assistant

    2 weeks ago

    Clayton, Australia Chandler Personnel Full time

    Our client is a leader in golfing products + golf clubs Chandler Personnel is looking for a reliable customer service rep to help the team out. On-going to perm **Key Responsibilities**: - Responding to incoming requests within specified timeframes and handling customer enquiries in an efficient and professional manner - Providing product information,...

  • Customer Service Assistant

    1 week ago

    Clayton, Australia Chandler Personnel Full time

    Our client is a leader in golfing products + golf clubs. Chandler Personnel is looking for a** reliable customer service rep** to help the team out. **Key Responsibilities**: - Responding to incoming requests within specified timeframes and handling customer enquiries in an efficient and professional manner - Providing product information, pricing queries...