State Manager

You form part of the Branch Management Team, working alongside other State Managers, the Branch Operations Manager, Sales enablement and Channel performance managers.

**You’ll make an impact by**:

- You will have the opportunity to shape the culture of Great Southern Bank and be a leader in delivering on our purpose
- You will be able to make a big difference with us, as we are a bit smaller than the majors and your circle of influence is greater. You will see the results of your work and be recognised for your achievements.
- You will have the satisfaction of coaching, mentoring and guiding a committed team to take ownership, stand up, stand out and grow their careers at Great Southern Bank.

**Your responsibilities**

Leadership
- You are accountable for creating a culture of exceptional service, team work, commitment to excellence and a professional ethic that enables the achievement of team and organisational objectives. You will do this by advocating and championing a strong culture within your team.
- You are accountable for the day-to-day operations of your team
- You are responsible for all aspects of people management of your team
- Your key measures of success are sales performance, team engagement, turnover, absenteeism and customer satisfaction.

Business Development & Implementation
- Develop tools and process to successfully execute your business development strategy for the state.
- Key deliverables would be to grow new to bank customers and execution of sales campaigns
- Develop and implement initiatives to embed best practice in sales and people leadership nationally

Stakeholder Management
- You will work closely with key Sales leaders and other leaders across the business to drive outcomes for our customers; whilst your focus will remain within the Branch channel you will build and maintain close relationships across the business and within the other channels.

**Do things differently with us**

**To succeed in this role, you will have**:

- Demonstrated experience in a similar role within the financial services sector.
- Demonstrated management experience of 5 Years +
- Demonstrate a base level understanding of the broker channel.
- Exposure to commercial and SME lending markets preferred.
- Sound knowledge of financial services Codes and Acts (e.g. CCC, Code of Practice, Privacy Act, Trade Practices Act, Financial Services Reform Act)
- Demonstrated communication and presentation skills with a strong ability to network and build effective relationships both internally and externally. Able to manage multiple priorities across a large geography

**Why Great Southern Bank?**

Whatever your role with us, you’ll be part of a force for good. We’re owned by our customers right here in Australia, so our success benefits everyday people and families. Working at Great Southern Bank, you’ll also enjoy a range of fantastic benefits, some examples include:

- Helping you unlock a brighter future by investing in your development and wellbeing, offering you study leave, a day for you and professional wellbeing coaching.
- Benefits that support you and your wellbeing so that you can thrive at work and at home, today and tomorrow. Enjoy access to our wellbeing centre and the flexibility to work from home two days a week.
- Helping you to achieve your financial goals and positively impact your family and community. We offer discounts on a wide range of Great Southern Bank products and services such as savings and transaction accounts, insurance, home loans and more

**Imagine working for a bank that truly helps people. You can.**
- At Great Southern Bank, we're committed to building a strong, inclusive and diverse workplace, where people feel a sense of belonging and are valued, connected and respected. We value diverse backgrounds, cultures, abilities, ideas and experiences; recognising the benefits they bring to our work, our communities and the way we help our customers. We support and promote an inclusive culture through flexible ways of working, collaboration, and fair and equitable decision making that empowers our people to be at their best every day._