Service Desk Analysts

13 hours ago


Canberra, Australia Davidson Group Services Full time

**Join Our Dynamic Team as a Service Desk Analyst**

Are you a tech-savvy problem solver with a passion for providing exceptional customer service? We are seeking talented Service Desk Analysts to join our clients thriving team and help them deliver top-notch IT support to their valued Government clients.

**About the Role**

As a Service Desk Analyst, you will be the first point of contact for our clients, offering expert assistance and resolving a wide range of technical issues. Your responsibilities will include:
Logging and documenting incidents and service requests to ensure accurate tracking and resolution.

Collaborating with other technical teams to escalate complex issues and ensure timely problem resolution.

Assisting with software installations, updates, and configuration.

Proactively monitoring systems to identify and resolve potential issues before they impact users.

**What They Offer**

Professional Growth: Being a multinational company they believe in investing in their employees' development. You'll have access to ongoing training programs and opportunities to expand your technical skills and knowledge.

Collaborative Environment: Join a supportive and collaborative team that values open communication, knowledge sharing, and teamwork. You'll work alongside skilled professionals who are passionate about delivering outstanding IT support.

Exciting Challenges: No two days will be the same You'll encounter a diverse range of technical issues, keeping you engaged and continuously learning in a fast-paced environment.

Competitive Compensation: We offer a competitive salary package along with attractive benefits to reward your hard work and dedication.

**Desired Skills and Qualifications**

A current and **ACTIVE NV1** or **NV2 security clearance**

Solid technical knowledge of hardware, software, and operating systems.

Strong troubleshooting and problem-solving skills.

Excellent communication and customer service skills.

Ability to work independently and efficiently in a high-pressure environment.

Experience with service desk ticketing systems and remote support tools is a plus.

**Join the Team Today**

If you're ready to take your IT support career to the next level and work with a dynamic team that values your expertise, we want to hear from you



  • Canberra, Australia EDT Networks Pty Ltd. Full time

    **Service Desk Analyst Wanted** **6 months (12 month extention) $630 - $635 per day** We have been asked to seek a highly motivated and customer-focused team to join our clients Service Desk. As a Service Desk Analyst, you will be responsible for providing technical support to our clients, resolving incidents and requests in a timely and efficient...


  • Canberra, Australia HiTech Personnel Full time

    **Reference #**: - JF/NL0667**Title**: - Service Desk Analysts - MULTIPLE - FED GOVT**Category**: - ICT**Location**: - ACT**Work Type**: - Contract**Remuneration**: - $Neg**Term**: - 6 Months + 12 month**Description**: - **Prominent Federal Government Department**: - **Initial 6 month contract + 12 month extension options**: - **Lucrative and...


  • Canberra, Australia Comcare Full time

    2x Ongoing vacancies in Canberra. A merit pool will be created and may be used to fill similar ongoing or non-ongoing positions in Canberra and Melboune **Overview of the Team** The Technology and Information Management (TAIM) Unit maintains Comcare’s Information, Communication and Technology (ICT) infrastructure and provides strategic leadership,...


  • Canberra, Australia HAYS Full time

    Seeking a motivated Service Desk Analyst to provide support to a geographically dispersed network. **Your new company** **Your new role** As the Service Desk Analyst your day-to-day role will be supporting the Service Desk Manager in the administration of matters relating to provision of planning and delivery support activities, this includes...

  • Service Desk

    1 week ago


    Canberra, Australia HiTech Personnel Full time

    **Reference #**: - JF/NL0616**Title**: - Service Desk - Microsoft Windows, Microsoft Office, Microsoft SCCM ITIL**Category**: - ICT**Location**: - ACT**Work Type**: - Contract**Remuneration**: - $Neg**Term**: - 12 months**Description**: - **Start an exciting career within a Federal Government Department**: - **Lucrative 12-month contract with...


  • Canberra, Australia Talent International Full time

    **Job Details**: **Location** Canberra **Salary** Negotiable **Job Type** Contract **Ref** BBBH94695_1665633991 **Contact** Jaela Smith **Posted** about 4 hours ago - **Level 1.5 Support - 1st point of contact for ICT incidents**: - ** 12 month contract**: - ** Must be an Australian Citizen** **Our Client** Our Client has over 30 years'...


  • Canberra, Australia Primacy Full time

    Service Desk Analyst Location: Canberra **Responsibilities**: - Diagnose and resolve technical issues related to hardware, software and network problems - Escalate more complex issues to second-level support as necessary - Document all incidents and service requests in the ticketing system - Monitor and prioritize the ticket queue to ensure timely...


  • Canberra, Australia BSI People Full time

    **Up to 18 month contract based in Canberra** - As an experienced Service Desk Analyst you will support the Service Desk Manager in the administration of matters relating to provision of planning and delivery support activities to staff on core business operations and processes, and the resolution of technical ICT problems._ - The role is responsible for...


  • Canberra, Australia IT Alliance Australia Full time

    Canberra **Australian Electoral Commission** One of our **Federal Government** clients is looking for **Service Desk Analyst **in **Canberra**.** **We are looking for the following Skills/Experience**: - Proven ability to communicate effectively whilst responding to stakeholder needs and expectations across a geographically dispersed network. -...

  • Service Desk Analyst

    13 hours ago


    Canberra, Australia Canberra Consulting Full time

    Attractive hourly rates $$$ - 6 + 6 Months Federal Government Contract - Negative Vetting 1 Security Clearance Required **About us** Canberra Consulting focuses on delivering highly skilled and qualified professionals to our clients. Canberra Consulting has the experience and the capability to understand your specific requirements and match them to the...