Administration/business Support Officer

**Company Description** IPAR** is a national occupational rehabilitation provider supporting thousands of people who may be living with an illness, disability, or injury. Whether it is through workplace rehabilitation, counselling, injury prevention or finding new employment, our care is tailored to each and every individual. We work with our clients to identify their goals and provide psychological or physical supports to help them live life to its fullest potential. Our team of highly skilled allied health professionals and employment consultants include Occupational Therapists, Physiotherapists, Exercise Physiologists, Psychologists and Rehabilitation Counsellors. IPAR is just one of the purpose-built, industry leading brands in the global **MedHealth** network. We make impact and we achieve outcomes through the meaningful and purposeful work that we do every day. **_ Why joins us?_** - Competitive remuneration with innovative **incentive and bonus schemes**: - ** Fitness Passport -**Discounted fitness membership and access to facilities Australia wide - ** Access to IPAR’s health and wellness program** with fun team monthly activities to support your overall well-being and to connect with your peers - ** IPAR’s Star Award reward and recognition program** for top achievers - ** A** **"promote from within" culture**where every team member is supported to build a career - ** Employee Referral Program -**Monetary incentives for recommending great talent - Be part of a **diverse and multidisciplinary team**who are knowledgeable, collaborative, supportive & fun - ** A comprehensive onboarding program** to ensure a great start and ongoing support to excel - Opportunity to **join our Diversity & Inclusion committees**, including the IPAR Pride Group, i-parent, Reconciliation Action Plan committee. We are seeking individuals with a **background in Administration** interested in working **part-time 3 days for a fixed term of 3 months** in the Occupational Rehabilitation sector in our office at **Deakin ACT**. This role is to coordinate and deliver a range of high quality administrative business processes and services for the provision of Occupational Rehabilitation services to our business, customers, and clients. - Accurate data entry into and maintenance of IPAR’s client database system; - Generating and processing invoices; - Basic debtor reporting and oversight of collections of overdue accounts; - Basic customer data reporting and analysis; - Liaise with business colleagues and customers, as necessary, to support the collection and retrieval of relevant information or details, to support the effective delivery of our services; - Provide information and advice to clients, or prospective clients, to ensure a high level of customer service is provided; - Provide excellent customer service to business colleagues, clients and customers; - Assist with all ad-hoc administration tasks as required. - Engage with our friendly, fun, supportive, and inclusive team **Qualifications** We are looking for a team player, with a friendly and helpful manner and a positive approach to work. **You will also have**: - Intermediate proficiency with the MS Office suite, specifically with Microsoft Excel, Outlook, and Word; - Exceptional attention to detail; - Ability to effectively monitor tasks to meet all deadlines; - Proactive problem solving skills, using initiative and resourcefulness; - Professional written and verbal communication skills; - Excellent customer service skills; - Ability to treat all sensitive information with professionalism and confidentially; - Ability and flexibility to adapt to changes, and an openness to learn new things; - Professional appearance and demeanour. Experience working within the medical, health or professional services industry would be highly regarded but not essential if the above skills criteria can be demonstrated. Qualifications in Business Administration or a Health-related field or similar is desirable but not essential. **Additional Information** Every day, **we seek better together,** for our clients, our customers, our community and each other. Here at **IPAR**, we have **three simple but powerful values** that drive every decision we make as a business and as a team. Our values have been created by our people and reflect the incredible team that work here, and what is important to them. - ** Great People -** To be an IPARian means being caring, collaborative and inclusive. We’re accountable, approachable and authentic, lifting ourselves and others to be the best we can be each and every day. - ** Big Hearts** - We’re here to make a positive difference for our clients, our customers, our team and our community. We believe in making meaningful connections as we support people in their time of need. - ** Bold Ideas** - Is there a better way? Let’s find it. We show curiosity and courage in the face of challenge or change and draw on experts, insights and evidence to continu